The GRAMMY Museum

The GRAMMY Museum

Guest Services Associate

Los Angeles, CA · Contract

Sponsorship not specifiedDetected 9 days ago
Customer SupportCommunication

About the role

  • This is a temp to hire position that requires at least 2 0 hours/week.
  • Weekly s chedule will var y and can offer some flexibility but will require weeknights and weekends availability as needed.
  • Four floors of cutting-edge exhibits, interactive experiences, and films provide a one-of-a-kind visitor experience - engaging, educational, celebratory, and inspirational.

Responsibilities

  • Maintain cleanliness of workstation and retail store at all times.
  • Exceptional customer service skills with the desire to lead by example.

Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time.
  • Employee must have a vehicle and be able to lift up to 50lbs.

Nice to have

  • Excellent oral/written communication skills.
  • Bilingual language skills a plus.

Skills

  • High School Diploma or equivalent.
  • Previous retail experience including with retail store merchandise displays and promotions.
  • Strong cash handling experience and e xperience operating a POS/register system.
  • Excellent oral/written communication skills. Bilingual language skills a plus.
  • Must be p unctual i n reporting to work and returning from breaks.

Benefits

  • Staff positions working 20+ hours per week also receive our comprehensive benefits package (with medical, dental, and vision coverage, a 401k match, generous paid time off, and more).
  • Click here for an overview of our company benefits.
  • Programs include GRAMMY in the Schools education programs that are offered year-round for students, teachers, and schools throughout the United States.

Company info

  • Assist customers with ticket purchases by using TicketSocket /Universe and cash handling.
  • A dynamic and positive personality with demonstrate d professionalism and respect when dealing with clients, customers, and team members.

Equal opportunity

  • The Recording Academy, its affiliates, and the music industry have a strong culture of inclusion and respect for everyone.
  • The Recording Academy makes intentional, courageous, and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment.
  • It is the Recording Academy's policy to provide equal employment opportunities for all applicants and employees.
  • The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy.
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This listing is sourced directly from The GRAMMY Museum's careers page and normalized into a canonical job model.