0017 eBay Canada Technology

Account Manager (Pre-Professional)

Remote North West New York

Sponsorship not specified$54k-$86kDetected 37 days ago

Data VisualizationAccessibilityHubSpotCRMAccount ManagementCustomer SuccessCommunicationMicrosoft Office

About the role

We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our seller expansion group operates as a structured, determined seller success engine built to accelerate GMV.
It also strengthens retention and improves seller sentiment across every tier of the market.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
You will manage a defined scouting and growth pipeline of high-potential Pre-Pro sellers.
You will identify those ready to scale and support them through structured growth plays.
driving adoption, building confidence, and opening pathways for sellers to grow into managed Professional accounts.
Drive proactive engagement to discover and manage a targeted portfolio of high-potential Pre-Professional sellers.
Complete outreach and onboarding campaigns that drive adoption of programs like TCGplayer Pro, Direct and all new products.
Partner with Seller Marketing and RevOps to optimize campaign performance and seller communication flows.
Model the balance of human compassion and data-powered efficiency Maintain data integrity to ensure that every interaction contributes to our collective seller intelligence and marketplace growth.

If you have a need that requires accommodation, please contact us at talent@ebay.com.
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Experience in sales, client relationship management, or customer success within a marketplace or SaaS environment Validated ability to identify and cultivate emerging customer potential.

Comfort in fast-paced, dynamic workstreams with shifting growth goals.
Ownership mentality - you treat your patch like your business and are accountable for the outcomes.
Energy, curiosity, and a genuine passion for helping small sellers' scale.
2-4 years of experience in customer success, account management, or portfolio growth roles.
Demonstrated success driving retention, adoption, and revenue growth in a SaaS or marketplace.
Experience with HubSpot, G Suite, Tableau, and Outlook Preferred Qualifications Bachelor's degree or equivalent experience in Business, Marketing or a related field Experience in ecommerce or hobby/gaming industries.
Domain expertise within the TCGplayer platform Additional

$54,000 - $86,000 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
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We Empower People and Create Economic Opportunity eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world.

This shift ensures consistent coverage, measurable impact, and a unified seller experience built on proactive partnership, operational clarity, and data-informed execution.
Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

At TCGplayer, seller growth and expansion of the marketplace are inseparable.
We have evolved over the years from program-based engagement to dedicated portfolio ownership.
As an Account Manager passionate about the Pre-Professional cohort, you will play a substantial role in fueling the next generation of Professional sellers.
These plays encourage adoption, retention, and graduation into higher-value tiers.
Schedule: Monday - Friday: 8:30AM - 5:00PM EST.
EST hours required, regardless of location.
What you will accomplish: As an Account Manager on the Seller Growth team, you'll operate as both strategist and mentor: driving adoption, building confidence, and opening pathways for sellers to grow into managed Professional accounts.
You'll blend proactive outreach, data insights, and personalized enablement to move sellers forward in measurable ways.

Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer.
We will make every effort to respond to your request for accommodation as soon as possible.

Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer.

This listing is sourced directly from 0017 eBay Canada Technology's careers page and normalized into a canonical job model.