GoNetspeed

Customer Experience Representative

New Gloucester, Maine

Sponsorship not specifiedDetected 4 days ago

Customer SupportCommunication

About the role

We believe that life doesn't wait for us to catch up.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next.
If this excites you, come and join our team.

Experience in dealing with challenging interpersonal situations using flexibility to create positive change.
We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
We do more than assist our customers, we deliver exceptional customer care experiences.
In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service.
Every day, you'll support customers with service orders and billing analysis.

Two years of experience in direct or related industry.
We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.
REQUIRED EXPERIENCE & KNOWLEDGE: Two years of experience in direct or related industry.

Responsible for providing customer service for all customers.
Interact with complex database and management systems supporting customers.
Here at GoNetspeed, we believe in the power of connectivity.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers.

equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.

This listing is sourced directly from GoNetspeed's careers page and normalized into a canonical job model.