Commure
Software Engineer, Voice Agents
Mountain View, CA · Mid · Full-time
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About the role
- Health system call centers can't keep up with patient demand.
- 85% of patients who can't get through never call back.
- They go elsewhere, and appointments that should have been booked never are.
Responsibilities
- Build backend services in Python that power real-time voice agents: call orchestration, conversation state, tool execution, and EHR write-back.
- Collaborate with senior engineers to design APIs, data models, and event-driven workflows.
- Partner with AI, product, and operations to ship features patient access teams actually use.
- Own the quality of what you ship: latency, reliability, observability, and release readiness.
- A patient centered mindset. You design for the person on the other end of the line, not just the metrics.
- Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate.
- Come deliver this transformation.
Compensation
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
Benefits
- At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed.
- Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it.
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
- The future of healthcare is being built right now.
- Integrate with healthcare systems (like Epic, Cerner, athena, and others) for scheduling, eligibility, and intake.
This listing is sourced directly from Commure's careers page and normalized into a canonical job model.