The Michaels Organization

Resident Services Coord

Frederiksted, VI, US

Sponsorship not specifiedDetected 730 days ago

CSSCommunication

About the role

Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment.
At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity.
Works directly with residents at risk for non-lease compliance, within the home if necessary, to assess progress on stated goals; updates property management of household progress on a weekly basis.

Supports site management by monitoring and tracking disruptive and/or criminal activity in the community and coordinates follow-up with appropriate agencies, provides support to residents who are victims of criminal activity on the site.
Provides support for programs and activities on and occasionally away from the site.
Maintains a list of households at risk for non-lease compliance; works with property management and case managers to identify specific action plans.
Maintains a log of pending legal cases and tracks legal activity.
Supports residents who are victims of crime on the property.
Collaborate and thrive in a company culture where all are welcome Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.

Required Skills and Abilities: Excellent written and oral communication skills.
Ability to remain focused in a demanding work environment
ability to continuously re-prioritize responsibilities.
Previous experience working with affordable or public housing residents is required.
Bachelor's degree in human or social services, planning, or related field or five (5) years commensurate experience working with property management, social service or community service agencies.

Ability to work directly with residents in a non-judgmental manner.Basic computer skills required to prepare documents, spreadsheets, and email communications
experience with publishing software a plus.

Excellent written and oral communication skills.
Ability to remain focused in a demanding work environment; ability to continuously re-prioritize responsibilities.

Information: The range displayed on each job posting reflects the targeted base salary for the position.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more.
We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.
Salary Range $18.00 - $20.00 per hour

We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.
To learn more about the total rewards we offer please visit our website.
Interviews new and renewing residents to identify their interests; obtains information on strengths and barriers to achievement of educational advancement and economic self-sufficiency.

With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.
Assists the Director with identification of community resources needed to develop the community as part of a sustainable urban neighborhood.

This listing is sourced directly from The Michaels Organization's careers page and normalized into a canonical job model.