Retell AI

Deployment Strategist

San Francisco Bay Area · Full-time

Work authorization required$170k-$260kDetected 36 days ago

LLMsStakeholder ManagementPRDsNegotiationLogisticsCustomer SuccessCommunicationProblem SolvingOrganizational Skills

About the role

This is a highly strategic, customer-facing role for operators who thrive at the intersection of technology, product, and execution.
As a Deployment Strategist at Retell, you will work directly with some of the most innovative companies deploying AI-powered voice agents.
If you enjoy solving ambiguous problems, working directly with customers, and owning outcomes from strategy through execution, this role offers an opportunity to operate at the center of one of the fastest-growing categories in AI.

Lead end-to-end customer deployments from discovery through production launch, owning project execution, stakeholder communication, risk management, and successful delivery.
Design conversational workflows, automation strategies, and deployment architectures that deliver measurable business outcomes.
Lead discovery sessions, business process reviews, and strategic planning conversations with customer stakeholders.
Partner closely with Sales during pre-sales engagements, solution scoping, and customer presentations.
Have exceptional communication skills and can quickly build credibility with executives, operators, and technical teams.
Let's build the future together.

Thousands of companies now utilize Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents.

100% coverage for medical, dental, and vision insurance
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI.
Equity Provided
Small teams, >$1M revenue/employee, and significant equity.

You will lead implementations from initial discovery through production launch, helping customers redesign business processes around AI while ensuring successful technical delivery.
Partner directly with customers to understand business goals, gather requirements, and translate them into scalable AI-powered workflows.
Build prototypes, validate use cases, and guide customers through implementation tradeoffs and optimization opportunities.
Build ROI models and business cases that quantify the impact of AI automation and help customers prioritize initiatives.
Develop repeatable deployment playbooks, best practices, and frameworks that enable customers to deploy voice AI successfully at scale.

Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT).

This listing is sourced directly from Retell AI's careers page and normalized into a canonical job model.