Flexential Corp

Flexential Corp

Data Center Technician II

OR - Portland Hillsboro 2 · Mid

Sponsorship not specifiedDetected 12 days ago
AuditingERPCustomer SupportPower ElectronicsCommunicationCritical Thinking

About the role

  • A clear understanding of facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is expected in this role.
  • However, the actual pay range depends on each candidate's experience, location, and qualifications. #LI-Onsite Not meeting every single requirement?
  • If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

Responsibilities

  • Support DCT I's and developing DCT II's by assisting with documentation, report QA, and effective communication across operational systems including Power, OpsDB, ServiceNow, Access Logs, and Security Desk.
  • Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; responds to customer phone calls and emails promptly and effectively.
  • Take on project lead responsibilities, like ownership, delegation, and setting deadlines, for provisioning tasks.
  • Owns access control and monitoring responsibilities, including troubleshooting badge issues, running security reports, and ensuring compliance with badge visibility and group assignments.
  • Supports operational reporting, including customer-specific and security-related documentation.
  • Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.

Requirements

  • Experience in a 24/7 production environment.
  • Knowledge of networking like Routing, Subnets, and Communication protocols.
  • Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.
  • Knowledge of data center operations.
  • 2-4 years of experience working within an IT or Data Center Support environment.
  • Familiarity with cable standards, such as 568A and B pin-outs.

Nice to have

  • 3 years of experience working within an IT or Data Center Support environment.
  • Network+, Security+ or pursuing similar certification.
  • Physical Requirements:
  • Ability to climb ladders and work aloft.
  • Ability to work in hot and cold temperature environments.
  • Ability to maneuver pallet jacks.
  • Ability to lift up to 50 lbs.
  • Ability to pull and install cabling.

Compensation

  • Hourly salary range offered for this position is estimated to be $24.00- $26.00.
  • However, the actual pay range depends on each candidate's experience, location, and qualifications.

Benefits

  • Medical, Telehealth, Dental and Vision
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Short Term and Long-Term disability
  • Flex Paid Time Off (PTO)
  • Leave of Absence
  • Wellness Program

Equal opportunity

  • Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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