Flatiron Health Inc.

Flatiron Health Inc.

Senior Employee Relations Partner

Durham office · Senior

Sponsorship not specifiedDetected 8 hours ago
Performance ManagementEmployee RelationsEmployment LawCommunicationMentoring

About the role

  • Are you ready to be the next changemaker in cancer care?
  • This position reports to the Director, Head of HRBP & Employee Relations.
  • Who You Are You're a kind, passionate and collaborative problem-solver who values the opportunity to think beyond the way things are.

Responsibilities

  • We support employees, managers, and leaders by driving growth, scaling operations, and delivering a world-class employee experience - all while serving as a role model team within the organization.
  • Employee Relations Case Management: Lead the intake, investigation, documentation, and resolution of complex global ER matters - including conduct issues, policy violations, and workplace conflicts - ensuring fair, consistent, and legally compliant outcomes.
  • Manager Coaching & Enablement: Coach managers and HRBPs through performance management, disciplinary actions, and difficult conversations. Provide tools, templates, and guidance to build manager capability and reduce risk.
  • Policy & Compliance Ownership: Develop, review, and update HR/ER policies and training programs to ensure compliance with local employment laws (US, UK, DE, Japan) and reinforce Flatiron's values and best practices.
  • Process Design & Operational Excellence: Build and continuously improve scalable ER systems (case trackers, templates, workflows) to ensure clean documentation, audit readiness, and reduced administrative burden on HRBPs and managers.
  • Insights & Pattern Recognition: Use ER case data to identify trends, surface systemic risks, and proactively recommend solutions. Partner with HRBPs to inform broader people strategies based on case patterns and employee sentiment.
  • In this role, you'll own the end-to-end employee relations function - leading complex case management, investigations, and policy interpretation across our global workforce.
  • This role is ideal for someone who blends deep ER/employment law expertise with strong emotional intelligence, and who thrives on building scalable, consistent processes that reduce risk and support employees through difficult moments.
  • Develop, review, and update HR/ER policies and training programs to ensure compliance with local employment laws (US, UK, DE, Japan) and reinforce Flatiron's values and best practices.
  • Build and continuously improve scalable ER systems (case trackers, templates, workflows) to ensure clean documentation, audit readiness, and reduced administrative burden on HRBPs and managers.

Requirements

  • In addition, you have:

Nice to have

  • A BA/BS degree or higher (JD a plus, not required), with 8-10+ years of Employee Relations or employment law-focused HR experience, ideally in a global or fast-scaling organization.
  • Deep expertise in employment law across markets where we operate (US, UK, DE, Japan), and experience managing complex, sensitive ER matters and investigations with legal/compliance awareness.
  • A systems-thinking approach - experienced in designing and scaling repeatable ER processes that reduce risk and increase consistency.
  • Exceptional judgment, discretion, and the ability to navigate ambiguity with clarity and empathy.
  • Strong communication and coaching skills, with the ability to influence managers, HRBPs, and senior leaders on ER matters.
  • A forward-thinking mindset, with experience (or interest in) integrating AI-driven tools into ER/HR operations and leveraging people data for insights.
  • Ability to handle highly sensitive and confidential information with the utmost discretion and diplomacy.

Skills

  • Coach managers and HRBPs through performance management, disciplinary actions, and difficult conversations.

Benefits

  • As a Senior Employee Relations Partner, you will play a critical role in strengthening organizational health, mitigating risk, and reinforcing our values through fair, consistent, and empathetic practices.

Company info

  • Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.
  • We're looking for a Senior Employee Relations Partner to help us accomplish our mission and improve and extend lives by learning from the experience of every person with cancer.
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This listing is sourced directly from Flatiron Health Inc.'s careers page and normalized into a canonical job model.