Vamonosit
Unified Communications Systems Administrator
Camp Springs, Maryland
No sponsorshipDetected 10 days ago
AzureCloud PlatformsCustomer SupportCiscoVoIPCommunicationCollaborationProblem SolvingMicrosoft Teams
About the role
- This role ensures uninterrupted, secure, and high-quality communication services across all of our Federal Customer's locations.
- This position plays a key role in modernization initiatives, security compliance, and operational excellence.
Responsibilities
- Configure, administer, and support enterprise UC platforms and infrastructure
- Support Microsoft Teams-based collaboration services and modernization initiatives
- Coordinate with vendors and support teams to resolve escalated issues
- Maintain system documentation and operational procedures
- Our experienced team of technical Subject Matter Experts and Professional Project Managers deliver solutions to the toughest challenges in enterprise cloud computing and infrastructure management within the Homeland Security and Federal civilian landscape.
Requirements
- Required Skills & Qualifications
- Ability to analyze performance data, service trends, and workload metrics
- Familiarity with modernization initiatives and UC integration requirements
- Must be able to obtain and maintain a Public Trust clearance
Nice to have
- Cisco Certified Network Professional (CCNP) Collaboration or equivalent certification
- Microsoft Certified: Azure Solutions Architect Expert or similar cloud certification
- Experience supporting large federal enterprise environments
- Familiarity with cloud-native UC migrations and modernization programs
Skills
- Strong expertise in UC infrastructure technologies, including:
- Avaya Government Cloud telephony
- Excellent communication and collaboration skills
Benefits
- Health, Dental, and Vision Insurance Options
- Robust Paid Vacation Policy
- Continuing Education Assistance
- Short-Term Disability
- Company-Provided Life Insurance
- Our Benefits Include
Company info
- Our mission is to set the bar in service delivery excellence, providing professional services our customers cannot help but notice.
- Our core values of Exceptional Service, Accountability, Continual Improvement, and Opportunity for Growth drive our customers' success while fostering a culture of teamwork and professional development.
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This listing is sourced directly from Vamonosit's careers page and normalized into a canonical job model.