Popmenu
People Ops Generalist
Atlanta, Georgia, United States
Sponsorship not specifiedDetected 35 days ago
ComplianceProcess ImprovementVendor ManagementEmployee RelationsHRISHIPAACommunicationTime Management
About the role
- Our ideal candidate brings solid best practices to the table, thrives in a hands-on environment, and is equally comfortable navigating a complex leave situation and planning a culture event.
- We started with our patented, dynamic menu technology that unleashes the power of a restaurant's greatest marketing tool: the menu.
- We hire exceptionally bright, motivated people who are passionate about helping great restaurants reach their full potential.
Responsibilities
- Support quarterly review processes and development programs for high-potential team members.
- Partner with leaders to coach under performers and support performance improvement efforts.
- Manage onboarding, off-boarding, role changes, and employee records throughout the full team member lifecycle.
- Maintain and update employee policies, procedures, and handbook content.
- Manage People Operations compliance reporting, audits, and documentation.
- Provide guidance to managers and employees on routine employee relations matters and build out supporting processes and systems.
- Support investigations, documentation, and resolution of employee concerns as needed.
- Lead onboarding for new hires to ensure a seamless, culture-forward experience.
- Create and support innovative culture events and team member engagement initiatives.
- Maintain compliance with ACA, COBRA, HIPAA, ERISA, and other applicable regulations.
Compensation
- Lead annual Open Enrollment planning, communications, testing, and execution.
- Coordinate vendor implementations, system enhancements, and annual program reviews.
Benefits
- Serve as a first point of contact for employee questions regarding benefits, policies, leave, and People Ops processes.
- Benefits Administration Serve as the primary administrator for all employee benefit programs.
- Manage all insurance, FSA/HSA, voluntary, and wellness benefits in partnership with brokers and carriers.
- Conduct regular audits of benefit enrollments, deductions, invoices, and eligibility files.
- Analyze benefit utilization and costs, providing recommendations for program improvements and cost containment.
- Resolve escalated employee benefit issues in partnership with brokers and carriers.
- Manage relationships with benefits brokers, insurance carriers, wellness partners, and leave administrators.
Company info
- Popmenu is a venture-backed SaaS company in the restaurant/hospitality sector with more than 10,000 restaurant clients.
- We are dedicated to revolutionizing the industry in a way that benefits both the restaurant owner and their customers.
- Since then, we have been endlessly innovating to continue tackling existing and emerging industry needs.
- We offer a flexible work environment, a pioneering concept, a product our clients love, and talented teammates.
- This is a chance to make great things happen and be a difference maker.
- Peers recognize one another quarterly for exemplifying our values in what we call "Super Booms".
- Our culture champions pick a cause they're passionate about and we make a donation in their name.
- Every team member receives meaningful company equity options.
- Cultivating Our Culture At Popmenu, we take huge pride in the fact that our culture is real and part of our daily interactions.
Equal opportunity
- Assist with accommodation and leave administration in partnership with external vendors and legal guidance.
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This listing is sourced directly from Popmenu's careers page and normalized into a canonical job model.