Baystate Health
Patient Service Representative - Imaging
Springfield, Massachusetts · Full-time
Sponsorship not specified$18k-$21kDetected 1 day ago
ComplianceProcess ImprovementCustomer SupportHIPAALeadershipCommunicationCollaborationMicrosoft Office
> stay_score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- Schedule: 8 hour shift per week (11am-7:30pm) and every fourth weekend Friday and Saturday 10:45p - 7:15a Location: BMC Main Campus - 759 Chestnut St.
- Adheres to BHS operating principles, system and department compliance policies, and any applicable laws and regulations.
- Job Responsibilities: 1) Managing the Patient Experience: Greets patients promptly in warm, friendly manner demonstrating appropriate amount of interest or concern.
Responsibilities
- To maintain patient confidentiality use the system to verify reason for visit.
- Maintain waiting area, check reading materials, play areas, etc.
- Employees at this level are developing their skills and understanding of needs of the patients and their families or caregivers.
- Develops and maintains working relationships with coworkers, providers, other agencies, and ancillaries.
- Develop competency in managing difficult conversations.
- Will monitor patients stay in our waiting area, to maintain open communication about delays and exam status.
- Maintains confidentiality of patient records using extreme care to discuss matters only with appropriate personnel to meet HIPAA Guidelines.
Requirements
- May be required to perform other related tasks or duties as requested or assigned.
- Check to see if there is any other way you can assist.
- Where required, will place an ID band on the patient following verification of the patient's identity.
Skills
- Non-Graduate (Required)
- Certifications:
Compensation
- Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system.
- Typically, a new hire can expect a starting salary somewhere in the lower part of the range.
- Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Benefits
- Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system.
- Baystate Health is an
Company info
- Assist patients or customers fill out and complete medical release of information accurately.
- Typically, a new hire can expect a starting salary somewhere in the lower part of the range.
Equal opportunity
- Baystate Health is an Equal Opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
- Equal Opportunity employer.
Apply directly at Baystate Health →Create a free account for alerts like thisView Baystate Health immigration profile
This listing is sourced directly from Baystate Health's careers page and normalized into a canonical job model.