BetterUp

Principal Client Partner

Austin, TX · Principal

Sponsorship not specified$216k-$230kDetected 76 days ago

HelmData AnalysisRecruitingLeadershipCommunicationMentoring

About the role

We can't cram it all in here, but you'll start noticing it from the first interview.
Even our candidate experience is different.
And when you get an offer from us (and accept it), you get way more than a paycheck.

Serve as the strategic lead and executive counterpart for enterprise deployments, working side-by-side with CHROs and business leaders.
Translate complex business and talent challenges into clear, compelling transformation plans - and own those solutions from design through deployment.
Build trust and influence across senior stakeholders, acting as a thought partner, advisor, and driver of change.
Lead a cross-functional deployment team (delivery, data, comms, change) - with you at the helm, aligning efforts to business impact.
Facilitate strategic working sessions, steer executive updates, and own the story of value BetterUp delivers to the customer.
Partner with the Account Team to ensure continuity and maximize expansion opportunities through advisory-led influence.
Keep your eye on outcomes, not just deliverables - ensuring we deliver the transformation we promised.
Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds.
Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done.
These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation.

10+ years of experience in consulting, HR transformation, organizational development, or a similar strategic role.
A track record of executive-level advising, especially with CHROs or enterprise business leaders.
Deep domain expertise in human capital, people strategy, or enterprise talent systems combined with business acumen.
Experience leading complex, cross-functional deployments or change initiatives at scale.
Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus.
A mindset rooted in outcomes, ownership, and long-term impact.
Applies AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction)
Uses AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
Medical, dental, and vision insurance
Flexible paid time off
Learning and Development stipend

We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work.

This listing is sourced directly from BetterUp's careers page and normalized into a canonical job model.