Chanel

Chanel

Watches & Fine Jewelry Advisor, South Coast Plaza

Costa Mesa, Ca · Full-time

Sponsorship not specifiedDetected 14 days ago
LogisticsCustomer SupportLeadershipCommunicationMentoring

About the role

  • The WFJ Advisor will be part of beginning to end to end client experience.
  • The WFJ Advisor will work along-side a diverse sales-team, and report to the Boutique's leadership.
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations

Responsibilities

  • Optimize the client experience through providing clients with prompt, professional, warm and courteous service
  • Build genuine relationships with clients through thoughtful and consistent outreach
  • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
  • Support the boutique team during selling ceremony to drive success around the product and brand
  • Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny.
  • Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
  • Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.

Requirements

  • Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.
  • Minimum of 3 years professional experience in a luxury retailer or relevant client- facing role such as hospitality.
  • Ability to work with a diverse client base
  • Proven success in achieving sales goals
  • Proficient knowledge of the South Coast Plaza and surrounding communities and organizations
  • Ability to lift 15 lbs.
  • Ability to thrive in a team environment and work collaboratively

Nice to have

  • Foreign language skills are preferred but not required

Skills

  • Excellent communication skills

Compensation

  • The anticipated hourly range for this position is $27.70 through $40.
  • Hourly rate is one component of the total compensation for this position.
  • Other forms of variable pay [may/will] be offered for this position.

Benefits

  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
  • and perks are dependent on eligibility and subject to modification by Chanel at any time.
  • Other components [may/will] include bonus potential, benefits, and/or perks.
  • Employees are encouraged to take time off annually to volunteer through CHANEL Community.

Company info

  • Watches & Fine Jewelry Advisor, South Coast Plaza
  • At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
  • We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
  • We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
  • Understanding of, and passion for client experience
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
  • Curiosity and desire to learn and grow professionally within the world of CHANEL
  • Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
  • We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
  • We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
  • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand

Equal opportunity

  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
  • Chanel Community:
  • CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.

Visa & Work Authorization

  • US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln
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This listing is sourced directly from Chanel's careers page and normalized into a canonical job model.