Omada Health

Omada Health

Senior Director, Capacity Planning, Workforce Operations & Analytics

Remote, USA · Director

Sponsorship not specified$233k-$291kDetected 28 days ago
RESTMachine LearningAgentic AIA/B TestingForecastingResearchLeadershipMentoring

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Omada is seeking a Senior Director, Capacity Planning, Workforce Operations & Analytics to lead all teams in this department as it scales into a world‑class, human‑led and AI‑enabled operations and analytics function that supports Omada's multi‑condition platform across Health Coaching, Cardiometabolic Specialists, Physical Activity Specialists, Behavioral Health, Physical Therapy, Member Support, Member Navigation and Supply Chain.
  • This leader will be accountable for end‑to‑end department strategy and execution, translating enterprise and care team goals into clear priorities and operating systems for workforce capacity planning, staffing operations, licensing and credential management, and care team analytics.
  • Reporting to the VP Operational Excellence, the Senior Director will oversee the centralized department that supports care team capacity planning and staffing, including the administration of Omada's third party licensing and credentialing software, and runs the care team analytics "spoke" within Omada's hub‑and‑spoke analytics model.

Responsibilities

  • Design and run the Capacity Planning, Workforce Operations & Analytics operating system
  • Own and evolve the operating rhythms, standards, and visibility systems for the department (e.g., forecasting cadences, scheduling and intraday management, department business reviews, data mart and dashboard foundations).
  • Create and maintain scalable rules for shrinkage, occupancy, and staffing allocation that reduce variation, enable predictable quality, and tie operational decisions directly to cost of revenue and gross margin outcomes.
  • Lead and scale multi‑motion capacity planning and staffing operations
  • Build out new capabilities including Physical Therapy state‑based capacity planning and staffing, integrating licensure and credential constraints into state‑level supply planning and staffing decisions.
  • Lead Licensing and Credential Management for care teams and clinical staff
  • Own the short term and long term analytics roadmap with the Senior Leadership Team
  • Lead care team analytics as an analytics "spoke," elevating existing analytics into an AI‑enabled function that supports operational excellence, experimentation, and strategic decision making across all care teams.
  • Own the AI transformation agenda for care team analytics, including predictive models for demand and supply across teams, gross margin impact modeling, and integration of AI/ML into dashboards and decision tools in partnership with Applied AI and central Data/Analytics.
  • Partner with senior leaders as the capacity and analytics advisor for care teams

Skills

  • Oversee system administration for a third party licensing and credentialing management system.
  • Ensure credential status is accurate, compliant, and embedded into capacity and staffing decisions.
  • Drive continuous improvement, AI‑enabled automation, and risk reduction

Compensation

  • Competitive salary with generous annual cash bonus

Benefits

  • Competitive salary with generous annual cash bonus
  • Employee stock purchasing plan (ESPP)
  • Flexible Time Off to help you rest, recharge, and connect with loved ones
  • Generous parental leave
  • Health, dental, and vision insurance (and above market employer contributions)
  • 401k retirement savings plan
  • Mental Health Support Solutions
  • It takes a village to change health care.

Company info

  • Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.

Visa & Work Authorization

  • re committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care st
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This listing is sourced directly from Omada Health's careers page and normalized into a canonical job model.