PointClickCare

PointClickCare

(US) Sr. Provider Customer Success Manager - Payer, Provider & Convener

Remote, USA · Senior

Sponsorship not specified$118k-$132kDetected 5 days ago
Project ManagementCRMCustomer SuccessEHR/EMRLeadershipCommunicationCollaborationTime Management

About the role

  • Customer Success Managers are responsible for providing world-class strategic partnerships to our end clients.
  • This role will serve as a trusted advisor to the customer, ensuring a deep knowledge of the customers' business enabling us to provide value added solutions.

Responsibilities

  • Exhibit strong relationship-building, teamwork, and collaboration capabilities.

Requirements

  • Experience with CRM tools and strategic thinking with analytical skills.

Compensation

  • At PointClickCare, base salary is one of the many components that make up our total rewards package.
  • The US base salary range for this position is $111,000 - $120,000 (Exempt)+ bonus + benefits.
  • Our salary ranges are determined by job and level.

Benefits

  • At PointClickCare, base salary is one of the many components that make up our total rewards package.
  • The US base salary range for this position is $111,000 - $120,000 (Exempt)+ bonus + benefits.
  • Your recruiter can share more information about our total rewards package during the hiring process.
  • This CSM should possess acute domain knowledge as well as a strong understanding of how Provider Organizations, Hospital Systems, or Health plans operate to facilitate an optimal CSM-customer partnership.
  • Clinical delivery or applications experience is a bonus.
  • 2-5 years of experience in healthcare, preferably within health systems, hospitals, or acute care settings, or relevant industry exposure.
  • Must have exposure to healthcare organizations.
  • Experience with SaaS or EHR is advantageous; entrepreneurial spirit is a strong bonus.
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This listing is sourced directly from PointClickCare's careers page and normalized into a canonical job model.