AirOps

AirOps

Account Manager - New Verticals

New York , San Francisco or US-Remote

Sponsorship not specifiedDetected 34 days ago
SEOContent MarketingAccount ManagementCustomer SuccessPublic Speaking

About the role

  • You will be an early team member for this new product line and will have an opportunity to shape the future direction of AirOps as we expand into this critical new area.

Responsibilities

  • Own a portfolio of mid market to Enterprise Offsite accounts end-to-end: onboarding, strategy, execution, reporting, and renewals.
  • Deeply understand each client's competitive landscape, target topics, and AI search goals to build a tailored publisher and placement strategy.
  • Lead onboarding for new clients to ensure efficiency in time to value. Work cross-functionally across the organization to direct resources needed for account set up and maintenance.

Nice to have

  • Work cross-functionally across the organization to direct resources needed for account set up and maintenance.
  • Coordinate internally across publisher outreach, content, and operations teams to ensure placements are delivered on time and to a high standard.
  • Run regular bi-weekly client check-ins and QBRs - communicating progress, surfacing insights, and presenting recommendations with clarity and confidence.
  • Monitor and report on campaign performance.
  • Turn data into a clear story.
  • Identify expansion opportunities within existing accounts.
  • Serve as the voice of the customer internally - feeding back to the product team on product gaps and what's working in the market.
  • Use the AirOps platform insights and analytics to guide client decisions and demonstrate the value of the Offsite program.

Benefits

  • Equity in a fast-growing startup
  • Flexible time off policy
  • Parental Leave
  • Competitive benefits package tailored to your location

Company info

  • About AirOps
  • AirOps is the first end-to-end content engineering platform built for the AI era.
  • In a world where discovery is shifting from traditional search to AI-driven platforms, we help brands get found-and stay found.
  • We are currently in a phase of hyper-growth, having 5x'd our revenue in the last year by helping marketing teams at Ramp, Chime, Carta, and Rippling turn content quality into a durable competitive advantage.
  • Our platform equips marketers to navigate the new discovery landscape, prioritize high-impact opportunities, and create accurate, on-brand content that earns citations from AI and trust from humans.
  • Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we are building the intelligent systems that will empower the next generation of marketing leaders.
  • AirOps is headquartered in San Francisco, New York and Montevideo.
  • Thrives in ambiguity and fast-moving environments; you default to action and figure things out as you go.
  • Extreme Ownership
  • Quality
  • Curiosity and Play
  • Make Our Customers Heroes
  • Respectful Candor

This listing is sourced directly from AirOps's careers page and normalized into a canonical job model.