University of Louisiana at Lafayette

University of Louisiana at Lafayette

IT Service Support Agent

Lafayette, LA

Sponsorship not specifiedDetected 17 days ago

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odds of building a lasting career here

88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70

Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

States it is exempt from the H-1B cap

In 2 Department of Labor filings, this employer states it is an institution of higher education — one of the statutory grounds for exemption from the H-1B cap. Cap-exempt employers can file year-round without entering the lottery.Employer's own attestation on a Department of Labor wage determination, not a USCIS determination — exemption is decided per petition.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • The main services include the IT Service Desk, general access computer labs, and the operation of computer systems providing core services to university constituents.
  • Position: The Service Desk is a busy, fast-paced environment and is the University constituents' primary point of contact for all IT issues.
  • Given the importance of technology in the modern workplace, UCSS employees, and Service Desk employees in particular, can make a significant impact on users' productivity.

Responsibilities

  • University Computing Support Services (UCSS) provides technological assistance and services within the scope of the university's academic mission.

This listing is sourced directly from University of Louisiana at Lafayette's careers page and normalized into a canonical job model.