Concentrix

Concentrix

Senior Product Marketing Manager - Voice of Customer

USA, OH, Work-at-Home · Senior · Full-time

Sponsorship not specified$86k-$108kDetected 15 days ago
Content MarketingGrowth MarketingSalesAccount ManagementResearchLeadershipProblem SolvingPublic Speaking

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odds of building a lasting career here

43Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Thin sponsorship signal and lottery-bound (~30% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • The global technology and services leader that powers the world's best brands, today and into the future.
  • We're solution-focused, tech-powered, intelligence-fueled.
  • We shape new game-changing careers in over 70 countries, attracting the best talent.

Responsibilities

  • Develop messaging, positioning, and value propositions for our VOC and CX solutions.
  • Maintain competitive positioning against platform providers and emerging AI-enabled customer intelligence solutions.
  • Partner with product leaders to articulate roadmap investments and innovation stories.
  • Support launch planning for platform enhancements, new offerings, and strategic initiatives.
  • Develop campaign themes, buyer journeys, and audience-specific messaging frameworks.
  • Partner with growth marketing and demand generation teams to align campaigns with product priorities.
  • Collaborate with sales leadership to ensure GTM motions support revenue objectives.
  • We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

Requirements

  • The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
  • As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.

Nice to have

  • Experience within VOC, Customer Experience, Experience Management, Market Research, Contact Center, or Customer Intelligence industries.
  • Experience implementing or leveraging AI-powered content, enablement, or knowledge management solutions.
  • Experience supporting analyst relations, industry benchmarking, or thought leadership initiatives.
  • What Success Looks Like
  • In your first 12 months, you will:
  • Establish a clear market narrative for our evolving customer intelligence portfolio.
  • Improve sales readiness and consistency of solution messaging.
  • Increase content utilization and enablement effectiveness through AI-powered knowledge management.

Compensation

  • Competitive Salary
  • The base salary range for this position is $86,000 - $108,000 plus incentives that align with individual and company performance.

Benefits

  • available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
  • In this role, we offer benefits that help support your unique lifestyle:
  • Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Company info

  • Join us and be part of this journey towards greater opportunities and brighter futures.
  • We are seeking a Senior Product Marketing Manager to help shape and communicate this vision to the market while enabling growth across sales, account management, product, and client success teams.
  • And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
  • In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
  • We are currently seeking to fill this role with an individual who can start as soon as possible.

Equal opportunity

  • Concentrix is an equal opportunity and affirmative action (EEO-AA) employer.
  • We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
  • For more information regarding your EEO rights as an applicant, please visit the following websites:
  • Accommodation:

Visa & Work Authorization

  • In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
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This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.