Hellobrightline
VP/GM, New York Market
New York · Vp
Sponsorship not specified$190k-$250kDetected 42 days ago
Full-Stack DevelopmentComplianceForecastingCompensationEHR/EMRResearchLeadershipCollaboration
About the role
- You'll be in the clinics, with the teams, solving real problems in real time.
- You'll be the connective tissue between Brightline's corporate strategy and how the Brightline team and families experience our services.
- This is a full-stack operations role - equal parts operator, strategist, and people leader.
Responsibilities
- Own the P&L for the New York market, including budget management, staff and ramp forecasting, and variance management.
- Lead the market team, with direct management responsibility over manager-level leaders and frontline operations staff, within an org structure that will continue to evolve as the region scales.
- Own hiring - building a pipeline and ensuring the team grows with the right people
- Develop and execute strategies for team retention, culture-building, and professional development across the region.
- Manage and forecast staffing and clinical service capacity.
- Closely manage regional, clinic, and provider-level reporting to track performance and identify and pursue improvement opportunities.
- Partner closely with the market clinical leader to achieve expected results and drive accountability across the region.
- Leverage qualitative insights from workflow observation to drive consistent care model execution.
- Lead change management for new workflows, systems, and corporate initiatives, ensuring teams are prepared, supported, and bought inEnsure that operational standards and workflows as designed are being executed consistently across all clinics.
- Own the patient experience across the region - leveraging feedback, incident reports, and frontline observations to continuously improve how families experience Brightline's care.
Requirements
- Proven change management skills - comfortable leading teams through organizational change, new systems, and evolving workflows.
Nice to have
- Prior P&L ownership strongly preferred.
- Experience in a high-growth, venture-backed environment strongly preferred
- MBA preferred but not required.
- 10+ years of professional experience, including at least 5 years in a general management or senior operational leadership role
Compensation
- In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $190,000 - $250,000.
Benefits
- Wealth & Equity Ownership: Robust stock option grants, giving you a meaningful stake in our high-growth national expansion, alongside a traditional 401(k) plan.
- Comprehensive Health & Security: Premium Medical, Dental, and Vision coverage, plus robust Long-Term Disability, Life Insurance, and Flexible Spending Accounts (FSA).
- True Work-Life Integration: Paid Time Off, dedicated Parental Leave, 12 paid company holidays, floating holidays, and an annual company-wide Holiday Shutdown to fully recharge.
- Growth & Lifestyle Support: Annual stipends for Health & Wellness, Home Office infrastructure, and dedicated Professional Development funds to support your continuous executive leadership growth.
- At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based.
- It is a combination of a cash salary, equity, benefits, wellbeing, and opportunity.
- At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built.
- Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18.
Company info
- creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive
- systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems
- ensuring that every employee, candidate, client, and family we serve is valued and respected
- At Brightline, we believe a full-stack leadership role deserves a comprehensive investment in your well-being, growth, and financial upside.
- We are committed to:
- Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results http://brightline.com/employers.
Equal opportunity
- equal opportunity to thrive
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This listing is sourced directly from Hellobrightline's careers page and normalized into a canonical job model.