Transforming Age

Meadows of Napa Valley - Receptionist

Napa, CA · Part-time

Sponsorship not specified$20k-$23kDetected 7 days ago

ExcelCustomer SupportEHR/EMRCommunicationCritical ThinkingOrganizational SkillsMicrosoft Office

About the role

Our retreat-like campus offers residents resort-style services and amenities, gorgeous residences, delicious dining at our three onsite restaurants, and a continuum of healthcare including Assisted Living, Memory Care and Skilled Nursing.
Apply today and learn why The Meadows of Napa Valley has consistently been ranked as one of Napa's top senior living communities!

Supports community security efforts by greeting, assisting, and screening all visitors, vendors, contractors, employees, and residents.
Maintain accurate records in PointClickCare (PCC) and other internal systems, including resident, visitor, and operational documentation.
Manages mail and package handling, including receiving, sorting, and distributing USPS and inter-office mail. Record incoming deliveries, notify recipients, and forward items to the appropriate departments.
Performs other duties as assigned.
Demonstrate strong customer service and hospitality orientation, to create a welcoming and supportive environment.
Outstanding organizational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced environment.
Ability to complete forms and maintain comprehensive documentation, including incident reports and operational records.
Manages mail and package handling, including receiving, sorting, and distributing USPS and inter-office mail.

Excellent verbal and written communication skills, including the ability to follow oral and written instructions.
Ability to demonstrate tact, discretion, empathy, and professionalism in sensitive or emotionally challenging situations.
Proactive problem‑solving skills, with the ability to anticipate needs and resolve concerns before escalation.
Utilize strong critical thinking and judgment, with the ability to identify alternative solutions.
Proficiency with standard office equipment, including multi‑line phone systems, computers, copiers, and scanners.
Computer proficiency, including Microsoft Outlook, Word, Excel, and Teams.

Experience in clerical office work, reception, scheduling, hospitality, customer service, or a related field preferred.
Experience interacting with the public in high‑volume or sensitive situations preferred.

Promotes the organization's Mission, Vision, and Values, demonstrating commitment to the Culture of Excellence and strategic goals.

Meadows of Napa Valley1800 Atrium ParkwayNapa CA 94559
Located in the heart of Wine Country, The Meadows of Napa Valley, a not-for-profit Life Plan Community, is the area's premier senior living experience.
We are currently seeking our next
Meadows of Napa Valley - Receptionist to join our team!

This listing is sourced directly from Transforming Age's careers page and normalized into a canonical job model.