KeyCorp
Personal Banker
Albany, NY
Sponsorship not specified$21k-$31kDetected 1 day ago
ExcelCommunicationTime Management
> stay_score
odds of building a lasting career here
25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts.
- The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual.
- Strong and effective teamwork, paired with communication polish and confidence, are critical for this role.
Responsibilities
- Support of branch operations including assisting with client transactions on the Teller line as needed.
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Requirements
- High School Diploma, GED or equivalent business experience (required) or
- Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)
- Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)
- Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)
- Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)
- Experience with sales is more important than financial services experience.
- KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)
Nice to have
- Bachelor's Degree (preferred)
- Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)
- Notary License (preferred)
Skills
- Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
- Strong work ethic and high level of integrity.
- Excellent time management skills.
- Understanding and managing risks associated with banking operations and client transactions.
- Strong verbal and non-verbal communication skills to understand clients' needs and recommend appropriate banking products and services.
- Accurate and efficient handling of cash transactions.
- All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
- Consumer Retail
- Ability to routinely and frequently operate a motor vehicle with a valid driver's license.
- Core Competencies
- Branch
Compensation
- for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Benefits
- Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients.
Company info
- At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey.
Equal opportunity
- 10/23/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture.
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This listing is sourced directly from KeyCorp's careers page and normalized into a canonical job model.