DriveTime

DriveTime

Loan Advisor (Part-Time)

15001 Trinity Blvd Fort Worth, TX 76155 · Part-time

Sponsorship not specifiedDetected 22 hours ago
Outbound SalesCustomer SupportLeadershipCommunicationMentoring

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odds of building a lasting career here

25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers.
  • Bridgecrest services roughly $25+ billion in finance receivables for DriveTime and other third parties.
  • Perks matter - Medical, dental, and vision, oh my!

Responsibilities

  • Maintain positive working relationships with the Loan Servicing team.
  • Educate, negotiate with, and build relationships with customers to influence them to make needed payments.

Requirements

  • Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes, scripts, call flow, etc.
  • Must be able to negotiate with customers, be familiar with and provide all applicable options and services available to them.
  • Must be able to stay calm during escalated calls and treat all customers respectfully and with empathy.

Company info

  • We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
  • of the Job (Or Better Known as, Your Next Destination) Collect past due payments and negotiate payment plans while maintaining positive relationship with customers.
  • We offer competitive pay across the organization, because, well… money matters! - Game Room.
  • Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days).
  • Utilize company resources to assist customers who are unable to make timely payments on their account to get back on the path to ownership.
  • Contact, or attempt contact with, customers who are delinquent.
  • Assist customers with debt repayment plans; including modifications and deferments, Listen to customer's story and determine if debt can be collected.
  • Must stay within Fair Debt Collections Practice Act guidelines on all communication with customers.

This listing is sourced directly from DriveTime's careers page and normalized into a canonical job model.