Harrow, Inc.

Business Engagement Manager-Retina-Texas

Texas

Sponsorship not specifiedDetected 56 days ago

ExpressCRMSalesAccount ManagementLeadershipCommunicationCollaborationCritical ThinkingMicrosoft Office

About the role

The Business Engagement Manager will be responsible for managing business in an assigned base of new and existing customers for Ophthalmology and Retina.
The role will also include customer retention and advocacy that ensures portfolio performance achieves defined outcomes.
This role will also cultivate executive-level relationships within assigned accounts.

Execute cohesive strategies and collaborate compliantly with Marketing, Field Sales, GPO, Market Access, and Inside Sales.
Effectively manage assigned operating expense budget for travel and customer training.

Ability to think creatively in confronting issues and pursuing novel approaches to old problems.
Ability to work under pressure, meet deadlines, and exercise sound business judgment with critical thinking skills and high ethical standards.

The BEM plays an account management role by serving as a liaison between Harrow and its assigned accounts, as identified by commercial leadership.
Appropriate utilization of the Customer Relationship Management (CRM) system.
Monitor Harrow's share % of portfolio products within the assigned territory or accounts.
Evaluate customer, market, and competitor activity and update the organization accordingly.
Utilize resources to enhance productivity and provide optimal customer satisfaction.
Requires a high level of communication and collaboration with the Area Sales Director and KAM Team on strategic initiatives and physician engagement.
5-10+ years of strategic Retina and/or Ophthalmology sales experience, with a preference for the ophthalmic market specific to Ophthalmology and Retina.
Bachelor's degree with MBA desirable (additional years of service can replace MBA)

Strong written, verbal, and presentation communication skills, including executive preparation and delivery of C Suite presentations.

Establish and maintain effective access and reimbursement initiatives, and triage as needed.

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This listing is sourced directly from Harrow, Inc.'s careers page and normalized into a canonical job model.