Wiley
Account Manager
Remote, PA, USA
Sponsorship not specified$100k-$200kDetected 20 days ago
Computer VisionEmail MarketingSalesforceCRMSalesForecastingCustomer SuccessMedical DevicesResearchCommunication
About the role
- Account Manager, Internal Sales - Pharma & Medical Device Portfolios Reporting to Senior Manager
- Analyze customer usage data and performance trends to understand account health and proactively address issues
- Identify and pursue cross-selling opportunities based on institutional and corporate research needs, spanning journal advertising, ePDF placements, email campaigns, and multi-touch digital solutions on the Wiley Online Library
Responsibilities
- Manage a portfolio of 100-200 accounts with responsibility for revenue targets and renewal rates
- Develop and execute strategic account plans, setting goals and revisiting strategies throughout the year
- Build and expand relationships with key stakeholders at client organizations, including agency contacts and third-party media buyers
- Execute data-driven negotiations that deliver successful agreement outcomes, including demonstrating ROI through engagement metrics, click-through rates, and campaign attribution tools
- Maintain accurate records in CRM systems and provide regular forecasting
- Collaborate with cross-functional teams including customer success, sales operations, and editorial
Requirements
- 4-year undergraduate degree
- Ability to diagnose institutional and corporate subject-level research and marketing needs across pharma and veterinary sectors
- Proven success in exceeding financial sales goals using a consultative sales approach
Nice to have
- Salesforce Proficiency
- Sales methodology training
- Familiarity with U.S. pharma advertising standards and industry bodies
- Understanding of HCP engagement trends and pharma digital media landscape
- We power infinite possibilities.
- For more than 200 years, we've transformed knowledge into discoveries that shape the world.
- We're not just observers of progress.
- Here, your talent matters.
Compensation
- 73,900 USD to 108,633 USD#LI-KW1
Benefits
- Leverage Wiley's health sciences portfolio.
- Represent Wiley at U.S. healthcare and pharma industry conferences and events
- Renew and renegotiate agreements, managing paperwork and compliance requirements - including U.S. healthcare advertising regulatory and compliance standards.
This listing is sourced directly from Wiley's careers page and normalized into a canonical job model.