Gongio

Gongio

Director, Enterprise Revenue Architect

Austin | Chicago | New York City | Salt Lake City | San Francisco | Remote (US) · Director

Sponsorship not specified$181k-$275kDetected 1 day ago
Account ManagementNegotiationExcelCustomer SuccessLeadershipCommunicationCollaborationMentoring

About the role

  • Gong harnesses the power of AI to transform how revenue teams win.
  • The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams.
  • For more information, visit www.gong.io.

Responsibilities

  • Team Leadership & Coaching: Recruit, develop, and lead a high-performing team of Revenue Architects. Provide consistent coaching on account strategy, executive presence, and value realization.
  • Adoption and Change Management: Drive adoption initiatives that foster behavior change and embed Gong into daily team rhythms across the Enterprise customer segment.
  • Renewal and Expansion Management: Own the aggregate renewal strategy and execution for the team, partnering with cross-functional leaders on growth and NDR.
  • Cross-Functional Collaboration: Partner with internal leadership teams (Product, Sales, Marketing) to ensure an exceptional and seamless customer experience throughout the entire journey.
  • Adoption & Usage: Drive focus on adoption and usage to accelerate time-to-value for enterprise accounts, ensuring strong retention and expansion outcomes.
  • Team Leadership & Coaching: Recruit, develop, and lead a high-performing team of Revenue Architects.
  • You'll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.
  • Recruit, develop, and lead a high-performing team of Revenue Architects.
  • Partner with senior GTM leaders to design and oversee the execution of strategies that modernize their revenue operations through Gong's AIOS.
  • Drive adoption initiatives that foster behavior change and embed Gong into daily team rhythms across the Enterprise customer segment.

Requirements

  • 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company.
  • 6-10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar).
  • Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level.
  • Experience working with Financial Services or Healthcare customers, or professional work experience in those industries.
  • Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations.
  • Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
  • Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs.
  • Passion for driving customer outcomes and contributing to a high-performing and accountable work culture.
  • Our Managers are self-starters who excel in high-paced environments and thrive in change and ambiguity. Our top leaders have a growth mindset, pride themselves in being coachable, and are dedicated to winning together, enjoying the ride, and challenging conventional wisdom. If that's you too, we want to hear from you!
  • The annual OTE for this position is $181,000 - $275,000 USD.
  • Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
  • We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
  • We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Compensation

  • At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations.
  • The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits.
  • Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
  • So if this sounds like something that interests you regardless of compensation, please reach out.

Benefits

  • Develop a distinct point of view for how Gong drives these outcomes for customers specifically in the financial services and healthcare industries.
  • is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location.

Company info

  • Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.
  • We are shaping the future of revenue intelligence and we want people who are excited to build what comes next.
  • Enterprise Revenue Architects at Gong are strategic partners to our largest customers.
  • You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalise the use of Gong into tangible business results.

This listing is sourced directly from Gongio's careers page and normalized into a canonical job model.