Softtek Government Solutions

Softtek Government Solutions

Field Services Agent EUC & ClientApps Pr

US Onsite

Sponsorship not specifiedDetected 12 days ago
Customer Support

About the role

  • Diagnose and resolve hardware and software incidents to end users to ensure continuity of operations.
  • When necessary, travel to the users' locations to resolve the incident/requirement in person, guaranteeing a quick response and complying with the project's SLAs.

Responsibilities

  • Provide L2 technical support (incident/requirement resolution) to end users.
  • Maximize customer satisfaction through high-quality technical support.

This listing is sourced directly from Softtek Government Solutions's careers page and normalized into a canonical job model.