Curriculum Associates

HR Advisor & Employee Relations - Billerica, MA

US MA North Billerica Rangeway Rd

Sponsorship not specified$69k-$118kDetected 2 days ago

Process ImprovementPerformance ManagementEmployee RelationsHRISCompensationEmployment LawLeadershipCollaborationMentoring

About the role

For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs.
This role is central to strengthening manager capability, improving operational rigor, and enhancing the overall employee experience.
Actual base pay within that range will vary based upon several factors including, but not limited to, prior experience and relevant skill sets.

Own a broad range of employee relations matters, including intake, fact-finding, risk assessment, documentation, and resolution.
Inform and/or escalate all matters-especially those high-risk, complex, or sensitive-to HR Business Partners in accordance with established escalation protocols.
Maintain thorough, accurate, and compliant case documentation aligned with ER standards.
Support the development and consistent application of ER practices across the organization.
Support managers in preparing for difficult conversations and navigating people decisions with confidence.
Build manager capability and accountability through clear guidance, tools, and coaching.
Partner with hiring managers on crafting updated and relevant job descriptions focused on aligning high-quality talent with current and future business needs.
Own end-to-end case management for assigned HR matters, including triage, prioritization, resolution, and closure within defined SLAs.
Partner closely with HR Operations to audit and ensure seamless execution of transactional HR work.
Identify recurring issues, trends, or process gaps and elevate insights to HR Business Partners and HR Centers of Excellence.

Experience with HR systems (Workday preferred) and case/ticketing platforms such as ServiceNow.

Support recurring people processes (goal setting, performance cycles, talent reviews, compensation planning) and other programs and initiatives alongside HR Business Partners and HR Centers of Excellence.

Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.

This listing is sourced directly from Curriculum Associates's careers page and normalized into a canonical job model.