Black & McDonald Limited
Service Account Manager
Dartmouth, NS
Sponsorship not specifiedDetected 1 day ago
SalesforceCRMBusiness DevelopmentExcelCustomer SupportCommunicationCollaborationProblem SolvingTime ManagementMentoringMicrosoft Office
About the role
- Are prepared to invest, with the proper training, the time necessary to take your career to the next level.
- Enjoy connecting with people on the phone, videoconferencing and face-to-face.
Requirements
- As the ideal candidate you: Are focused on a long-term career.
- Have the ability to work in a self-directed way within a team environment.
- Strong ability to take initiative and confidently direct customer interactions.
Nice to have
- Immediate / ongoing training.
- Career growth opportunities.
- Formal Sales training specific approach
- Duties and responsibilities include but are not limited to the following:
- Re-price renewing contracts and present to stakeholders for approval.
- Review client account history and conduct client-facing meetings to discuss account performance and opportunities for improvement and growth.
- Respond to customer's questions regarding service agreements.
- Actively listen, probe and identify concerns.
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This listing is sourced directly from Black & McDonald Limited's careers page and normalized into a canonical job model.