Infosum
Customer Success Manager (US)
New York, New York, United States
Sponsorship not specifiedDetected 131 days ago
Customer SuccessLeadershipCommunicationCollaborationPublic Speaking
About the role
- The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases. The CSM manages the
- day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged. Core Responsibilities: Independently lead day-to-day interactions with clients Act as the clients' go-to advocate and navigate internal processes at InfoSum and the client to provide a high level of
Responsibilities
- The main skills needed to deliver the core
- The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases.
- The CSM manages the day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged.
Compensation
- Competitive commercial bonus plan Up to $100k base salary (based on experience) Healthcare benefits 401k Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.
Benefits
- As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be!
Company info
- Here's an overview of everything we offer right now!
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This listing is sourced directly from Infosum's careers page and normalized into a canonical job model.