Toptal
SVP, Professional Services
Canada
Sponsorship not specifiedDetected 278 days ago
Data EngineeringRecruitingLeadershipCommunicationCollaborationProblem Solving
About the role
- Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader.
- There will be no problem large or small for you to solve yourself.
- You will be the chief architect of each solution.
Responsibilities
- Onboard and integrate into Toptal. · Learn Toptal's model, our value proposition, and our story. · Deep dive into the Services organization to gain clarity on current structures, key initiatives, and challenges. · Meet key leaders and stakeholders across Services, Sales, and the Executive team to build foundational relationships and understand cross-functional dependencies.
- Achieve significant growth in gross revenue and pipeline volume across all Services. · Drive measurable improvements in operational efficiency, client satisfaction, and service delivery scalability across all service lines. · Refine and scale processes and systems that support seamless service delivery, resource management, and cross-functional collaboration.
- As the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal.
- You will work to build and lead the full-scale execution of Toptal's professional services-including all Professional Service-related areas such as all Delivery and Practice areas.
- Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth.
- About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand.
- We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun.
- Job Summary As the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal.
- You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal.
Requirements
- Bachelor's degree is required.
- You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same. · Adaptable.
- You are a dependable leader who takes responsibility for your success as well as the success of the entire team. · Quality.
- Resumes and communication must be submitted in English.
- and Job Requirements: · Bachelor's degree is required.
Compensation
- With $200+ million in annual revenue and team members based around the globe, Toptal is the world's largest fully remote workforce.
Visa & Work Authorization
- Sponsor and oversee initiatives that improve delivery consistency, capacity planning, and client satisfaction, ensuring cross-functional alignment and sustainable operational excellence
This listing is sourced directly from Toptal's careers page and normalized into a canonical job model.