Rowspace
AI Deployment Manager
New York City
Sponsorship not specifiedDetected 92 days ago
Research
About the role
- You'll be the person our customers call first.
- Your job is to make them wildly successful on Rowspace, expand usage across their organizations, and serve as the primary feedback loop between the market and our product team.
- Because we're defining a new category, this role goes well beyond traditional account management.
Responsibilities
- Own customer relationships post-close - onboarding, adoption, expansion, retention.
- Identify expansion opportunities and partner with AEs to close them.
- Build the playbooks that define what great customer engagement looks like at Rowspace.
- Deep familiarity with finance workflows - or the consulting toolkit to get there fast. You understand (or can quickly learn) how investors run due diligence, build models, and make decisions.
- Strong communicator - clear updates, productive QBRs, and you hold your own with a CTO or a portfolio manager.
Requirements
- 3-7+ years of experience - you likely come from finance (buy-side, sell-side, or fintech) or management consulting, and you know what it means to own an ongoing client engagement.
Benefits
- Health & Wellness: Comprehensive medical, dental, and vision insurance
- Food & Fuel: Monthly commuter stipend, plus free daily lunch and a fully stocked snack bar in the office
Company info
- Regular team offsites to bond and strategize away from the desk
- Become an expert in your customers' workflows and how Rowspace fits into their day-to-day.
- Pattern recognition - you spot themes across customers and articulate what they mean for the product.
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This listing is sourced directly from Rowspace's careers page and normalized into a canonical job model.