Hope Services
Operations Support Coordinator - Facilities
San Jose, CA
Sponsorship not specifiedDetected 1 day ago
ComplianceAccountingExcelVendor ManagementProcurementCustomer SupportCommunicationCritical ThinkingMicrosoft OfficeOSHA
About the role
- The role focuses on coordination, documentation, contract administration, compliance, reporting, and ensuring outsourced services are delivered effectively.
- Serve as the primary point of contact between Hope Services and NeXgen.
- Ensure work orders are assigned appropriately.
Responsibilities
- Maintain preventive maintenance records.
- The Operations Support Coordinator - Facilities serves as Hope Services' primary liaison between Hope Services and the outsourced facilities management provider (NeXgen).
- Maintain a centralized repository for all facility records including:
- Building permits
Requirements
- Minimum five years of experience in facilities coordination, property administration, project coordination, vendor management or office administration.
- Experience managing records and regulatory documentation.
- Ability to collect, analyze, and present information through clear, accurate, and well-organized reports.
- Associate's or Bachelor's degree in Business Administration, Facilities Management, Public Administration or related field preferred.
- Experience working with computerized maintenance management systems (CMMS) preferred.
- Or an approved combination of education and work experience.
- Valid California Driver's License and a clear driving record.
- Strong Microsoft Office skills, particularly Excel, Word and Outlook.
- Strong written and verbal communication skills.
- Knowledge of vendor relations, procurement processes, contract performance monitoring, contract administration practices, including contract tracking, compliance, and document maintenance.
- Knowledge of records management principles, including document retention, confidentiality, and organized filing systems.
- Ability to coordinate multiple projects, prioritize tasks, and manage timelines to support successful project completion.
- Strong customer service and interpersonal skills, with the ability to communicate professionally and build positive working relationships.
Nice to have
- Fire & Life Safety
- Environmental regulations
- Joint inspections
- Insurance requirements
- Coordinate communication between Hope Services and contractors.
- Track project schedules.
- Coordinate close-out documentation.
- Respond promptly to facility requests.
Skills
- Physical activity including standing, walking, bending, lifting, and using tools and equipment.
Compensation
- Compensation: $72,000/yr
Equal opportunity
- Hope Services is an equal opportunity employer.
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This listing is sourced directly from Hope Services's careers page and normalized into a canonical job model.