Hope Services

Hope Services

Operations Support Coordinator - Facilities

San Jose, CA

Sponsorship not specifiedDetected 1 day ago
ComplianceAccountingExcelVendor ManagementProcurementCustomer SupportCommunicationCritical ThinkingMicrosoft OfficeOSHA

About the role

  • The role focuses on coordination, documentation, contract administration, compliance, reporting, and ensuring outsourced services are delivered effectively.
  • Serve as the primary point of contact between Hope Services and NeXgen.
  • Ensure work orders are assigned appropriately.

Responsibilities

  • Maintain preventive maintenance records.
  • The Operations Support Coordinator - Facilities serves as Hope Services' primary liaison between Hope Services and the outsourced facilities management provider (NeXgen).
  • Maintain a centralized repository for all facility records including:
  • Building permits

Requirements

  • Minimum five years of experience in facilities coordination, property administration, project coordination, vendor management or office administration.
  • Experience managing records and regulatory documentation.
  • Ability to collect, analyze, and present information through clear, accurate, and well-organized reports.
  • Associate's or Bachelor's degree in Business Administration, Facilities Management, Public Administration or related field preferred.
  • Experience working with computerized maintenance management systems (CMMS) preferred.
  • Or an approved combination of education and work experience.
  • Valid California Driver's License and a clear driving record.
  • Strong Microsoft Office skills, particularly Excel, Word and Outlook.
  • Strong written and verbal communication skills.
  • Knowledge of vendor relations, procurement processes, contract performance monitoring, contract administration practices, including contract tracking, compliance, and document maintenance.
  • Knowledge of records management principles, including document retention, confidentiality, and organized filing systems.
  • Ability to coordinate multiple projects, prioritize tasks, and manage timelines to support successful project completion.
  • Strong customer service and interpersonal skills, with the ability to communicate professionally and build positive working relationships.

Nice to have

  • Fire & Life Safety
  • Environmental regulations
  • Joint inspections
  • Insurance requirements
  • Coordinate communication between Hope Services and contractors.
  • Track project schedules.
  • Coordinate close-out documentation.
  • Respond promptly to facility requests.

Skills

  • Physical activity including standing, walking, bending, lifting, and using tools and equipment.

Compensation

  • Compensation: $72,000/yr

Equal opportunity

  • Hope Services is an equal opportunity employer.

This listing is sourced directly from Hope Services's careers page and normalized into a canonical job model.