Fermatcommerce
Enterprise Account Manager
San Francisco, CA
Sponsorship not specified$250k-$300kDetected 60 days ago
Account ManagementCommunication
About the role
- We're backed by VMG, Bain Capital Ventures, Greylock, and QED, and have been named The Information's #1 commerce startup.
- You can talk to an executive about how their org is thinking about AI enablement, which workflows go AI-native first, and where the leverage is - and they'll want to keep talking. - High-agency and self-directed.
Responsibilities
- Own upsell and renewal across a book of enterprise accounts - your job is to grow them, not just keep them.
- Build and map relationships across your accounts, networking from the day-to-day contacts up to the C-suite, and becoming the person executives want to call when they're thinking about what's next.
- Drive real expansion - selling additional products and use cases, not just price increases at renewal time.
- Partner closely with our Forward Deployed Engineering team, who own the technical and product success layer - you own the business relationship and the revenue.
- Help build the playbook for enterprise account management at FERMÀT as we scale - this function is new and what you learn becomes the standard.
- FERMÀT is the leading commerce AI platform that partners with the world's largest brands to deliver dynamic, personalized shopping experiences.
- Our technology powers the customer journeys behind enterprises like GNC, Backcountry, and Glossier and allows them to deliver best-in-class shopper engagement and conversion while enabling them to stay on the cutting edge of what's possible in agentic commerce.
- We're a 60+ person team based in SF, NYC, and Bangalore - come build the infrastructure of the future of commerce with us!
Requirements
- You can talk to an executive about how their org is thinking about AI enablement, which workflows go AI-native first, and where the leverage is - and they'll want to keep talking.
- Strong business communication skills: you can take a complex customer situation and turn it into a clear narrative about value, transformation, and what comes next.
Skills
- Demonstrated track record of driving meaningful expansion within existing accounts: new products, new use cases, real revenue growth.
Compensation
- $250-300k OTE (base + commission)
- Compensation: $250-300k OTE (base + commission)
Benefits
- Comprehensive health, dental, and vision insurance for you and all your dependents
- Retirement benefits:
- 4 months of paid parental leave
- Unlimited PTO policy (with minimum 5 days PTO / quarter!)
Company info
- Translate your customers' AI transformation priorities into revenue opportunities, helping executives understand where FERMÀT fits in the next two to three years of their business roadmap.
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