Fermatcommerce

Fermatcommerce

Enterprise Account Manager

San Francisco, CA

Sponsorship not specified$250k-$300kDetected 60 days ago
Account ManagementCommunication

About the role

  • We're backed by VMG, Bain Capital Ventures, Greylock, and QED, and have been named The Information's #1 commerce startup.
  • You can talk to an executive about how their org is thinking about AI enablement, which workflows go AI-native first, and where the leverage is - and they'll want to keep talking. - High-agency and self-directed.

Responsibilities

  • Own upsell and renewal across a book of enterprise accounts - your job is to grow them, not just keep them.
  • Build and map relationships across your accounts, networking from the day-to-day contacts up to the C-suite, and becoming the person executives want to call when they're thinking about what's next.
  • Drive real expansion - selling additional products and use cases, not just price increases at renewal time.
  • Partner closely with our Forward Deployed Engineering team, who own the technical and product success layer - you own the business relationship and the revenue.
  • Help build the playbook for enterprise account management at FERMÀT as we scale - this function is new and what you learn becomes the standard.
  • FERMÀT is the leading commerce AI platform that partners with the world's largest brands to deliver dynamic, personalized shopping experiences.
  • Our technology powers the customer journeys behind enterprises like GNC, Backcountry, and Glossier and allows them to deliver best-in-class shopper engagement and conversion while enabling them to stay on the cutting edge of what's possible in agentic commerce.
  • We're a 60+ person team based in SF, NYC, and Bangalore - come build the infrastructure of the future of commerce with us!

Requirements

  • You can talk to an executive about how their org is thinking about AI enablement, which workflows go AI-native first, and where the leverage is - and they'll want to keep talking.
  • Strong business communication skills: you can take a complex customer situation and turn it into a clear narrative about value, transformation, and what comes next.

Skills

  • Demonstrated track record of driving meaningful expansion within existing accounts: new products, new use cases, real revenue growth.

Compensation

  • $250-300k OTE (base + commission)
  • Compensation: $250-300k OTE (base + commission)

Benefits

  • Comprehensive health, dental, and vision insurance for you and all your dependents
  • Retirement benefits:
  • 4 months of paid parental leave
  • Unlimited PTO policy (with minimum 5 days PTO / quarter!)

Company info

  • Translate your customers' AI transformation priorities into revenue opportunities, helping executives understand where FERMÀT fits in the next two to three years of their business roadmap.

This listing is sourced directly from Fermatcommerce's careers page and normalized into a canonical job model.