Algolia

Algolia

Senior Director, Global Solutions Engineering

United States Remote · Director

Sponsorship not specifiedDetected 20 days ago
JavaScriptPythonJavaOKRsSalesValuationCompensationCustomer SuccessLeadershipCommunicationProblem Solving

About the role

  • Leading four Regional Solutions Engineering Managers directly (AMER, EMEA North, EMEA South, Channel/SMB), with matrix functional oversight of emerging-markets SE capability in LATAM and APAC
  • Designing and executing the global SE operating model: AE-aligned coverage by segment and a clear career path from IC through senior management
  • Owning accountability for all aspects of the technical evaluation starting in the discovery stage (SS2), progressing through evaluation (SS3), and all the way to business close - for new bookings, expansion, and renewal

Responsibilities

  • Algolia is looking for an experienced leader to build, scale, and lead our Global Solutions Engineering organization (30 SEs today across AMER and EMEA).
  • You will lead four Regional Solutions Engineering Managers directly covering AMER, EMEA North, EMEA South, and Channel/SMB with functional oversight of our emerging-markets SE capability across LATAM and APAC.
  • Reporting to the SVP of Customer Success and Professional Services, you will lead the operating model, talent strategy, and pre-sales execution for the Solutions Engineering team.
  • In addition to managing the team day-to-day, you will partner with leaders across Customer Success, Revenue, Professional Services, Product, and Engineering to establish short- and long-term goals in established and emerging markets.
  • shift to consultative selling that maps Algolia's capabilities to measurable customer outcomes through discovery, solution design, quantified ROI, and post-sale optimization in partnership with Customer Success.

Requirements

  • 6+ years of hands on Solutions Engineer experience, selling to all segments, ranging from SMB/ Mid Market, Enterprise, and Strategic accounts
  • Strong technical fundamentals with prior developer experience coding in a high-level programming language such as JavaScript, Java, Python, or similar
  • Working knowledge of headless solutions and architecture, modern commerce stacks, and AI/search applications

Nice to have

  • Experience leading SE teams at a scale of $300M-$1B in ARR
  • Prior experience in search and/or commerce technology
  • Computer Science Master degree

Skills

  • Excellent communication and presentation skills (able to communicate with confidence at the C-suite level to be an advocate for the team)

Compensation

  • $288,000 - $372,600 USD
  • Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.
  • We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees.
  • Positions listed as "Remote" are only available for remote work within the specified country.
  • Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.
  • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.

Benefits

  • You will scale AE-aligned coverage by segment and drive a
  • Algolia's flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease.
  • HUMILITY - Aptitude for learning from others, putting ego aside.

Company info

  • Problem-solving and perseverance capability in an ever-changing and growing environment.
  • Willingness to trust our co-workers and to take ownership.
  • Ability to receive and give constructive feedback.
  • Genuine care about other team members, our clients and the decisions we make in the company.
  • Aptitude for learning from others, putting ego aside.
  • Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
  • All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
  • We'll never ask for payments, purchases, or financial details during the hiring process.
  • Enforcing operational best practices on the team by maintaining consistent communication with customers and partnering with account teams to accurately forecast technical wins
  • Experience at our current stage and beyond (over 17,000 customers, $200-300M ARR range, high growth, lots of change, and building internal infrastructure)
  • At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale.
  • This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.
  • Our Solutions Engineers are deep product experts who serve as technical advisors to prospects and customers.
  • They partner closely with sales and customer teams to understand each customers' search and discovery challenges, translate those needs into compelling technical solutions, and deliver tailored demos that clearly show how Algolia can solve their business problems
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This listing is sourced directly from Algolia's careers page and normalized into a canonical job model.