T-Rex Solutions
IT Field Support Specialist
Columbia, MD
No sponsorship$40k-$60kDetected 20 days ago
TypeScriptExcelProcurementCustomer SupportCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft OfficeFiber Optics
About the role
- Are you ready to make a significant impact by supporting critical national security infrastructure?
- T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
- T-Rex is constantly seeking qualified people to join our growing team.
Responsibilities
- Advanced Technical Support:
- Analyze current and future hardware requirements. Prepare technical specifications for hardware procurement and develop detailed installation schedules to streamline deployment.
- Project Support & Reporting:
- Prepare and deliver site installation and test reports. Support network upgrade initiatives by installing and configuring new hardware and associated cabling.
- Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity.
- Prepare technical specifications for hardware procurement and develop detailed installation schedules to streamline deployment.
- Prepare and deliver site installation and test reports.
- Support network upgrade initiatives by installing and configuring new hardware and associated cabling.
- End-User Support:
- Act as a resource for end-user connectivity needs, providing timely and professional support and guidance.
Requirements
- Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data.
Nice to have
- High school diploma or GED required.
- Minimum of 1- 2 years of relevant IT experience.
- Must possess 8570 Certification
- Security+ certification is highly preferred.
Skills
- Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.
- Well-versed in installing Windows operating systems, software applications, antivirus programs, and security patches.
- Demonstrated ability to read, interpret, and apply information from technical manuals and schematics.
- Proficient in Microsoft Office Applications, including Word, Excel, PowerPoint, and Access.
- Demonstrated expertise with Microsoft Windows 7 and Windows 10 operating systems.
- Familiar with Active Directory security and policies, supporting secure and compliant IT environments.
- Proficient in supporting end-users remotely, providing timely and effective technical assistance.
- Professional Competencies:
- Additional Requirements:
- Ability to lift and move items weighing up to 50 lbs as required.
Compensation
- T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna h
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This listing is sourced directly from T-Rex Solutions's careers page and normalized into a canonical job model.