Medline

Medline

Quality Tech

Redmond, Oregon

Sponsorship not specified$21k-$31kDetected 2 days ago
Data AnalysisSAPCustomer SupportLoad TestingFDA RegulatoryMicrosoft Office

About the role

  • Accountable for customer complaint investigations and outcomes.
  • Coordinate servicing, issues replacements or credits to customer.
  • Run trending reports of complaints and initiate corrective action requests.

Responsibilities

  • Perform product complaint investigation through sample performance testing, image evaluation, historical data analysis and/or other complaint investigation techniques. Based on these investigations, suggests product improvements.
  • Maintain compliance with QST and ISO regulations and Medline policies and procedures.
  • We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Requirements

  • 1+ year of experience in Quality Assurance and Quality Control in a FDA regulated industry.
  • Issue credits, coordinate servicing, replacement orders, and/or RGA's as required for complaint resolution.

Skills

  • Experience controlling and coordinating concurrent tasks, competing priorities, and critical deadlines.
  • Experience with Microsoft Office Suite.
  • Knowledge / Skills / Abilities:
  • The actual salary will vary based on applicant's location, education, experience, skills, and abilities.

Compensation

  • The actual salary will vary based on applicant's location, education, experience, skills, and abilities.
  • Medline will not pay less than the applicable minimum wage or salary threshold.
  • $21.25 - $30.75 Hourly

Benefits

  • Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
  • Coordinate and track rework/stock checks of product as required in response to complaints.
  • For a more comprehensive list of our benefits please click here.

Company info

  • Experience providing customer service to internal and external customers including meeting quality standards for services and evaluation of customer satisfaction.

Equal opportunity

  • Medline Industries, LP is an equal opportunity employer.
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This listing is sourced directly from Medline's careers page and normalized into a canonical job model.