Incubeta

Client Services Account Manager

United States

No sponsorship$50k-$60kDetected 12 days ago

SwiftProject ManagementAccount ManagementLeadershipCollaborationAdaptability

About the role

As the Client Services Manager, you will play a critical role in ensuring these engagements are delivered with excellence and consistency.

Client Support & Relationship Management Day-to-Day Ownership: Serve as the primary operational contact for assigned programs, ensuring a seamless, responsive, and high-quality client experience.
Stakeholder Alignment: Build strong relationships across client, agency, Google, and internal teams to keep complex, multi-functional programs moving forward.
Risk Mitigation: Proactively anticipate delivery risks, bottlenecks, or stakeholder concerns; escalate appropriately and partner on swift solutions.
Program Delivery & Quality Assurance Milestone Execution: Drive the successful execution of program milestones, including stakeholder discovery, data diagnostics, creative recommendations, workshops, and wrap-ups.
Marketing Strategy Application: Apply an understanding of creative effectiveness, digital media performance, funnel-stage measurement, and client KPIs to validate team outputs before delivery.
Client Growth Support: Help clients advance their YouTube maturity by identifying opportunities to improve creative effectiveness, content variety, and production velocity.
Incubeta is a global marketing partner helping ambitious brands drive profitable growth.

Complex Management: Proven track record of managing multi-stakeholder engagements and driving accountability across cross-functional teams without direct authority.
Strategic Eye: Ability to evaluate data insights and creative recommendations, spot gaps, and translate complex information into compelling, client-ready storytelling.
5-7 years in Client Services, Account Management, Consulting, or a similar client-facing role within an agency, media, tech, or digital marketing environment.
Ability to evaluate data insights and creative recommendations, spot gaps, and translate complex information into compelling, client-ready storytelling.

Direct experience supporting Google/YouTube media or creative programs.
Exposure to executive-level stakeholder environments.
Familiarity with AI-enabled workflows and modern collaboration tools.
What to Do Next If this sounds like the right next step for your career, we'd love to hear from you!
Ready to join the team?
As a general policy, Incubeta does not offer employment visa sponsorships upon hire or in the future.

As a general policy, Incubeta does not offer employment visa sponsorships upon hire or in the future

This listing is sourced directly from Incubeta's careers page and normalized into a canonical job model.