Uaf
IT Support Specialist
Fayetteville, AR
Sponsorship not specifiedDetected 10 hours ago
iOSHRHRISCustomer SupportResearchCommunicationProblem SolvingCompTIA
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
- Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
- As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
Responsibilities
- Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents:
- Tyler Saitang - Assistant Director for IT Support - txsaitan@uark.edu
Requirements
- Associate's degree in information technology, computer science or related field
- Knowledge, Skills & Abilities
- Ability to prioritize tasks and work independently and collaboratively
- Ability to learn new technologies and methodologies
- Ability to work in a welcoming student-centered environment
- Required checks are identified in the position listing.
- Required Documents to Apply:
- All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
- At least one year of relevant experience providing technical support in a customer-facing role
- At least three years of relevant experience providing technical support in a customer-facing role
Nice to have
- Experience supporting mixed environments, with emphasis on Windows systems, macOS, and iOS/iPadOS devices
- Experience with configuration management and software deployment
- Proficiency with Microsoft Intune and Active Directory
- Asset management experience (hardware lifecycle, inventory audits, decommissioning)
- Experience supporting conference room setups
- Experience with ITIL service management and enterprise ticketing systems (TeamDynamix, ServiceNow, etc.)
- CompTIA A+ or similar certification
- Valid driver's license
Compensation
- $43,923 (Commensurate with education and experience)
Benefits
- If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu): Request an Accommodation.
Equal opportunity
- The University of Arkansas is an equal opportunity institution.
Visa & Work Authorization
- Sponsorship Available:
This listing is sourced directly from Uaf's careers page and normalized into a canonical job model.