SGC
Marketing Services Coordinator
Niagara Falls, NY
Sponsorship not specifiedDetected 6 hours ago
Customer SupportCommunicationMicrosoft Office
About the role
- Assist Communications and Marketing Services Reps as needed in answering and processing calls efficiently and professionally.
- All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.
- ESSENTIAL FUNCTIONS AND RESPONSIBLITIES: 1.
Requirements
- Must be able to stand, walk, and move through all areas of the casino.
- Must have excellent aural abilities.
- Must be of 18 years of age or older upon employment.
- High School Diploma or equivalent required.
- Minimum of six (6) months experience as a Marketing Services Representative and/or experience with ACSC, LMS, Q-Master phone system.
- Scheduling flexibility and dependability required.
- Excellent quantifiable customer service skills and dependability required.
- Ability to operate a personal computer.
- Must have proficient computer skills including Microsoft Word, PowerPoint, and Excel.
- Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform the required job duties.
Skills
- Must possess excellent communicate skills.
- Ability to write and to speak routine correspondence. Excellent knowledge of the English grammar, punctuation and spelling.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Compensation
- $16.16 Compensation is negotiable based on experience and education.
Company info
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
This listing is sourced directly from SGC's careers page and normalized into a canonical job model.