EOS

Sales Operations Associate

Hayward, California, United States

Sponsorship not specified$60k-$68kDetected 1 day ago

JiraSalesAccount ManagementExcelLogisticsERPCiscoCollaboration

About the role

This is not a passive coordination role.
You'll work across a customer base that includes some of the largest technology organizations in the world, and they expect a lot.
You understand how the approval chain works and how to navigate it efficiently. - Engage global distribution channels - coordinating with national and global distributors to secure competitive and accurate pricing.

As a Sales Operations Associate, you own the commercial engine that drives quotes from request to delivery.
You will be expected to anticipate bottlenecks, drive outcomes, and apply lessons from every engagement to get sharper and faster over time.
Register and manage bid submissions directly with OEM platforms (including Cisco CCW and equivalent tools), working with OEM account managers to secure deal approval at the correct discount tier for the customer.
Maintain live visibility into OEM and distributor pricing across networking and Audio-Visual hardware - proactively flagging changes before they become a problem on a live deal.
Translate past project learnings into smarter future quotes - if a margin got squeezed, a lead time was missed, or a deal took too long, you understand why and you adjust.
Maintain meticulous records of bids, pricing data, customer interactions, and deal history - your documentation is the source of truth for the commercial team.
Drive final project invoicing in close coordination with Account Management, ensuring billing accuracy.
Partner with Finance to resolve invoicing queries and manage customer follow-up with the same responsiveness you bring to quoting.

Proven experience with ERP or quoting platforms (Sage X3 or equivalent)
Advanced Microsoft Excel skills - you will be required to analyze data and create working documents, not just formatting spreadsheets.
Hands-on experience with Cisco CCW, Sage X3, and Jira
You know the next step and you've already taken it.
Represent Sales Operations in customer meetings with confidence - you can speak to quote status, pricing rationale, and timelines without needing to escalate for basic answers.
You come with solutions, not problems - when something is blocked, you can identify possible ways around it before you escalate to your manager.

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.
Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Build accurate, competitive, and professional quotes in Sage X3 and deliver them to customers with clarity - addressing questions, explaining commercials, and closing the loop.
Surgical attention to detail - a wrong part number, a missed discount, or a pricing error is not an option at the volume and velocity we operate.
Clear, direct, and professional communicator - with customers, with OEMs, and internally.

This listing is sourced directly from EOS's careers page and normalized into a canonical job model.