Skidmore
Help Desk Support Specialist
Saratoga Springs, NY, United States
Sponsorship not specifiedDetected 70 days ago
Customer Support
About the role
- This position shares responsibility for the first level of response, solving many technical issues immediately, while referring more extensive requests to IT specialists.
- Excellent Customer Service is the core of this position.
Responsibilities
- The Help Desk Support Specialist assists in the day-to-day operation and administration of the IT Help Desk.
- The position also assists in providing general computing hardware and software support for college-provided computers.
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