Phila Communications

Concierge (Temps partiel)

Four Seasons Montreal · Part-time

Sponsorship not specifiedDetected 12 hours ago

CadenceCommunication

About the role

Four Seasons Hotel Montréal is looking for passionate and enthusiastic Concierges.
Our concierges respond to a wide variety of requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction, while complying with all Four Seasons' policies.

Supports Operations of the Front Desk when requested (during high operational periods, or low occupancy periods), this includes but is not limited to Check in and Check out of guests.

Ability to communicate fluently in French and English, both orally and in writing
an advanced level of English is required to ensure oral and written communication with business partners, stakeholders, suppliers, and a predominantly international clientele.
Excellent knowledge of Downtown Montréal as well as all of it's main cultural and culinary points of interest;
Attention to detail and ability to multitask in a dynamic environment;
2-3 years of experience of hospitality experience as Concierge;
Ability to communicate fluently in French and English, both orally and in writing; an advanced level of English is required to ensure oral and written communication with business partners, stakeholders, suppliers, and a predominantly international clientele.
Have a good resistance to stress and manage it positively and effectively;
Be comfortable in a fast-paced environment;
Demonstrate very good team spirit
Interest and ability to provide outstanding service to our internal, external customers and our suppliers;
Have an excellent presentation and elocution, in French and English, and interpersonal skills to meet the expectations of a high-end clientele;
Maintain a professional appearance and behave in a mature manner with integrity at all times;
Be organized, meticulous and resourceful;
Demonstrate creativity and initiative;
Being a member of Clef d'Or is a plus;

The vibrant new centrepiece of the city's Golden Square Mile.
Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile.
Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy.
In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.
Concierge (Temps partiel)
Le Four Seasons Hôtel Montreal est à la recherche d'une personne qui partage l'excellence et cherche à créer une expérience mémorable pour nos employés et nos invités.
Nous recherchons une personne qui a une solide éthique de travail, un haut niveau d'intégrité, un souci de qualité, une sensibilité culturelle et un sens du service client.
À propos de Four Seasons Hôtel Montréal

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.).
Employer- contributed retirement plan.
Paid vacation plus two additional floating holidays per year.

assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc;

This listing is sourced directly from Phila Communications's careers page and normalized into a canonical job model.