Socure
Senior Product UX/UI Designer
Hub - San Francisco · Senior · Full-time
Sponsorship not specifiedDetected 24 days ago
JavaScriptReactHTMLCSSFigmaUX ResearchDesign SystemsAccessibilityProduct ManagementOnboardingCustomer SuccessResearchLeadershipCommunication
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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Files H-1B transfers
3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 10 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- We are looking for a Senior Product Designer to help make Socure's products clear, trustworthy, and fast.
- You will work on problems that span complex enterprise workflows, AI-assisted decisioning, customer onboarding, and the systems that help customers move from evaluation to successful operation.
- The right candidate does not need to be an expert in identity or fraud on day one.
Responsibilities
- Partner with the researcher to conduct customer interviews, usability studies, workflow reviews, competitive research, and product-data analysis.
- Synthesize research and product signals into clear themes, opportunity areas, user needs, and design implications.
- Build enough domain fluency in identity verification, fraud prevention, KYC, watchlist screening, compliance, and risk decisioning to make responsible design decisions.
- Turn ambiguous business and customer needs into clearly framed problems, measurable outcomes, and practical design hypotheses.
- Partner with product and engineering early enough to shape the problem and solution, not just polish a predetermined feature.
- Design flows for use-case discovery, account setup, workflow configuration, agent interaction, API keys, test identities, sandbox testing, usage visibility, case management, production readiness, and ongoing operations.
- Produce clear, detailed designs and specifications that engineers can build accurately and efficiently.
Requirements
- Experience designing self-serve, product-led, developer-facing, SaaS, fintech, workflow, platform, or other technically complex products.
- You can choose an appropriate method, ask useful questions, distinguish evidence from assumptions, and turn findings into decisions.
- You can define the user, context, unmet need, business objective, constraints, and success measures before jumping into screens.
- Experience exploring multiple directions and validating concepts through prototypes, usability testing, customer feedback, or product data.
- Practical experience using AI tools such as Claude, ChatGPT, Figma AI, Cursor, or comparable tools to improve speed, exploration, research, prototyping, or documentation.
Nice to have
- Experience with developer tools, APIs, SDKs, webhooks, hosted UI components, or technical documentation.
- Experience designing sandbox, test-mode, simulation, staging, environment-management, or operational workflows.
- Experience with pricing, billing, usage metering, credits, entitlements, or plan comparisons.
- Experience in fintech, identity, fraud, compliance, crypto, marketplaces, infrastructure, or other trust-sensitive domains.
- Basic familiarity with HTML, CSS, JavaScript, React, or front-end implementation.
- Experience designing AI-assisted workflows, agentic products, conversational interfaces, or systems with probabilistic outputs.
- This role has meaningful ownership from day one.
- You will be expected to lea
Company info
- You'll join a collaborative product design team working closely with product, engineering, research, growth, solution consulting, customer success, and other customer-facing teams.
- The team values strong craft, direct communication, thoughtful research, rapid learning, and close partnership through implementation.
- Work with researchers, product managers, engineers, solution consultants, and customers to understand builder goals, technical constraints, operational needs, and barriers to adoption.
- Identify where customers lose time, confidence, or momentum-and help the team prioritize the problems with the greatest effect on activation, time-to-value, implementation effort, and trust.
- Test concepts with customers and internal users, document what was learned, and iterate quickly based on evidence.
This listing is sourced directly from Socure's careers page and normalized into a canonical job model.