Nouria
Manager, Car Wash Operations
Old Orchard, ME
Sponsorship not specifiedDetected 1 day ago
CompliancePerformance ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft Office
About the role
- Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee the daily operations of our high-volume car wash facility.
- This leadership role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and is passionate about operational excellence and outstanding customer service.
- Starting Rate: $18.00 Nouria Energy is an equal opportunity employer.
Responsibilities
- Lead the Team. Drive Results. Deliver an Exceptional Customer Experience.
- As Site Manager, you will be responsible for maximizing site performance, developing your team, and ensuring every customer leaves having had a great experience.
- Lead and supervise all daily site operations including staffing, scheduling, coaching, and performance management
- Optimize workflow and vehicle throughput to minimize wait times and enhance customer experience
- Deliver best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally
- Execute sales initiatives and membership growth strategies to drive revenue and customer retention
- Partner with senior leadership to execute site-specific goals and business initiatives
- Resolve employee and customer conflicts effectively to maintain a positive, productive environment
- Deliver an Exceptional Customer Experience.
Requirements
- Ability to lift, carry, and hold up to 50 lbs.
- Ability to work outdoors in temperatures ranging from -10°F to 100°F
- Must be able to stand, walk, and move around vehicles for extended periods of time
Nice to have
- Leadership experience in a supervisory or management role (car wash, automotive, retail, or service industry preferred)
- Strong organizational, communication, and multitasking skills
- Customer-first mindset with a commitment to delivering exceptional service
- Working knowledge of car wash equipment, maintenance practices, and safety standards is a plus
- Proficiency with Microsoft Office and basic operational software systems
- High School Diploma or equivalent
- At least 18 years of age
- Ability to work up to 50 hours per week, with additional hours as business needs require
Equal opportunity
- Nouria Energy is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
This listing is sourced directly from Nouria's careers page and normalized into a canonical job model.