Webull
Customer Experience Representative
Saint Petersburg, FL
Sponsorship not specifiedDetected 25 days ago
Customer SupportCommunicationCollaborationMentoringAdaptabilityOrganizational Skills
About the role
- Our vision has always been to empower individual investors with the tools and resources they need to succeed financially.
- About The Role & Team Webull is seeking adaptable, thoughtful, and detail-oriented professionals to join our Customer Experience (CX) team.
- Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users.
Responsibilities
- Catered lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate.
- We're committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.
- As a Customer Experience Representative, you'll support clients across inbound phone and written support channels while contributing directly to broader CX initiatives.
- This is more than a traditional support role.
- We're actively transforming our operating model into a smarter, faster, AI-enabled experience for both clients and agents, and your input will help drive that shift.
Benefits
- 401(k) match, commuter benefits for NY positions, and short-term disability coverage.
Company info
- At Webull, we believe that everyone should have an
- This commitment remains at the heart of everything we do.
- From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience.
Equal opportunity
- equal opportunity employer.
- equal opportunity to control their own financial future.
This listing is sourced directly from Webull's careers page and normalized into a canonical job model.