IDT
Retail Account Manager (RAM) – NRS & Retail Services
Detroit, Michigan
Sponsorship not specified$31k-$31kDetected 973 days ago
CRMAccountingCommunicationMicrosoft Office
About the role
- About the Opportunity: IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM).
- This role balances the thrill of direct, consultative sales with the stability of consistent account management.
Responsibilities
- In this role, you won't just manage a route-you will be a growth partner for small businesses.
- You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
- Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
- Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
Requirements
- Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
- A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
Nice to have
- 1-2 years of experience in retail sales, outside sales, or customer-facing roles.
- Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Skills
- Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Compensation
- Competitive Base Salary + uncapped commission structure.
Benefits
- Comprehensive mileage and gas reimbursement program.
- Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
Company info
- IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey.
- IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers.
- We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
- Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
This listing is sourced directly from IDT's careers page and normalized into a canonical job model.