PayRange

PayRange

IT Administrator (Global Support)

Portland, Oregon

Sponsorship not specifiedDetected 45 days ago
BashPowerShellComplianceJiraLogisticsProcurementZendeskDNSFirewallSD-WANCommunicationCollaborationSharePoint

About the role

  • About PayRange PayRange is a leading provider of mobile payment solutions, enabling consumers to make purchases at unattended retail locations through their smartphones.
  • Position Overview The IT Administrator will be responsible for managing and supporting PayRange's global IT systems, ensuring reliability, security, and efficiency across all offices and remote teams.
  • This role will act as a key point of contact for IT operations, supporting employees while driving improvements in systems, processes, and tools.

Responsibilities

  • Provide day-to-day IT support for employees across global offices (North America, China, India, Mexico)
  • Manage onboarding and offboarding IT processes (account setup, access provisioning, equipment)
  • Create and maintain IT documentation, policies, and standard operating procedures
  • Manage identity and access (SSO, MFA, role-based permissions)
  • Support device management platforms (e.g., Jamf, Intune, or similar)
  • SharePoint Management: Design and maintain our SharePoint architecture to facilitate global collaboration and secure document storage.
  • Coordinate with vendors and service providers for hardware, software, and support services
  • Manage endpoint protection, patching, and updates
  • Identity Management: Lead password rotation management and MFA enforcement to protect our sensitive fintech data.
  • Support compliance requirements such as SOC 2

Requirements

  • Ensure IT systems meet the rigorous security standards required for a leading fintech and IoT provider.
  • Audit Support: Ensure IT systems meet the rigorous security standards required for a leading fintech and IoT provider.
  • Required
  • Strong communication skills with the ability to support both technical and non-technical users
  • Preferred

Nice to have

  • 10+ years of experience in IT support, systems administration, or similar role
  • Experience managing SaaS tools (Microsoft 365, etc.)
  • Experience establishing and setting up the IT function at an organization
  • Strong troubleshooting skills across hardware, software, and networks
  • Experience with identity and access management (SSO, MFA)
  • Experience supporting global or distributed teams across multiple offices in different time zones
  • Knowledge of networking fundamentals (DNS, firewalls)
  • Experience with IT ticketing systems (e.g., Jira, Zendesk, Freshservice)

Skills

  • About PayRange
  • Position Overview
  • IT Operations & Support
  • Troubleshoot hardware, software, and network issues (laptops, mobile devices, peripherals)
  • Establish proper procedures, processes and controls for IT across the company

This listing is sourced directly from PayRange's careers page and normalized into a canonical job model.