PayRange
IT Administrator (Global Support)
Portland, Oregon
Sponsorship not specifiedDetected 45 days ago
BashPowerShellComplianceJiraLogisticsProcurementZendeskDNSFirewallSD-WANCommunicationCollaborationSharePoint
About the role
- About PayRange PayRange is a leading provider of mobile payment solutions, enabling consumers to make purchases at unattended retail locations through their smartphones.
- Position Overview The IT Administrator will be responsible for managing and supporting PayRange's global IT systems, ensuring reliability, security, and efficiency across all offices and remote teams.
- This role will act as a key point of contact for IT operations, supporting employees while driving improvements in systems, processes, and tools.
Responsibilities
- Provide day-to-day IT support for employees across global offices (North America, China, India, Mexico)
- Manage onboarding and offboarding IT processes (account setup, access provisioning, equipment)
- Create and maintain IT documentation, policies, and standard operating procedures
- Manage identity and access (SSO, MFA, role-based permissions)
- Support device management platforms (e.g., Jamf, Intune, or similar)
- SharePoint Management: Design and maintain our SharePoint architecture to facilitate global collaboration and secure document storage.
- Coordinate with vendors and service providers for hardware, software, and support services
- Manage endpoint protection, patching, and updates
- Identity Management: Lead password rotation management and MFA enforcement to protect our sensitive fintech data.
- Support compliance requirements such as SOC 2
Requirements
- Ensure IT systems meet the rigorous security standards required for a leading fintech and IoT provider.
- Audit Support: Ensure IT systems meet the rigorous security standards required for a leading fintech and IoT provider.
- Required
- Strong communication skills with the ability to support both technical and non-technical users
- Preferred
Nice to have
- 10+ years of experience in IT support, systems administration, or similar role
- Experience managing SaaS tools (Microsoft 365, etc.)
- Experience establishing and setting up the IT function at an organization
- Strong troubleshooting skills across hardware, software, and networks
- Experience with identity and access management (SSO, MFA)
- Experience supporting global or distributed teams across multiple offices in different time zones
- Knowledge of networking fundamentals (DNS, firewalls)
- Experience with IT ticketing systems (e.g., Jira, Zendesk, Freshservice)
Skills
- About PayRange
- Position Overview
- IT Operations & Support
- Troubleshoot hardware, software, and network issues (laptops, mobile devices, peripherals)
- Establish proper procedures, processes and controls for IT across the company
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This listing is sourced directly from PayRange's careers page and normalized into a canonical job model.