Flagstar Bank, N.A

Flagstar Bank, N.A

Associate Relationship Manager

New York/1400 Broadway/114025

Sponsorship not specified$61k-$107kDetected 12 days ago
Business DevelopmentCustomer SupportCollaborationTime Management

About the role

  • Responds to client inquiries and requests regarding accounts.
  • Analyzes client issues and researches to respond accordingly; may coordinate with other departments as needed.
  • Acts as liaison to Private Client Services (PCS) group for transaction requests.

Responsibilities

  • Assists with the development of client relationships: supports business development efforts for new PCG business. This role includes identifying client needs, effectively onboarding new clients. Acts a bridge between the organization and clients.
  • The Associate Relationship Manager is responsible for building and maintaining client relationships ensuring the highest level of customer service and support.
  • This is a business development role providing client support and responsible for business development activities that supports the Private Client Group.

Requirements

  • Minimum experience required: 2+ Years of related experience in banking in a commercial environment.
  • Experience with financial products, services and compliance.
  • Experience with KYC-AML.
  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
  • 1+ years in similar role.

Nice to have

  • Minimum experience required: 1+ years in similar role.
  • Job Competencies:
  • Excellent interpersonal, customer service, proactive approach to customer relationship management.
  • Ability to work independently and make independent decisions.
  • Good time management skills.
  • Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
  • Flagstar is an Equal Opportunity Employer
  • Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Compensation

  • $61,073.25 - $107,489.00
  • Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Benefits

  • Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.
  • Benefits | Flagstar Bank

Company info

  • We are committed to providing clear and accurate compensation information in accordance with applicable laws.
  • Provides support group sales efforts with activities such pre-call planning, overseeing marketing materials as part of prospect outreach, client proposals, pitch books, overall managing prospect list.

Equal opportunity

  • Equal Opportunity Employer
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