Valin
Customer Service Representative - Fluid Handling
VLN Portland, OR · Full-time
Sponsorship not specified$24k-$28kDetected 36 days ago
CRMERPCustomer SupportCommunicationProblem Solving
About the role
- gives information in response to inquiries about accounts, products, and services
- Takes care of and settles customer complaints, special orders, or returns via phone or mail
- Answers customers' questions regarding product or service and operation or maintenance
Responsibilities
- Participates in team meetings to understand and support sales strategy and overall objectives
- Prefer 1-2 years' experience in fluid handling products and service offerings and/or sales support of technical industrial products.
- Our team thrives on open communication and mutual support, creating a space where everyone can achieve their best.
- Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Nice to have
- Strong ability to organize and prioritize workload, and to meet deadlines
- Ability to adapt to changing priorities in a fast-paced environment
- Must have a structured and organized work approach
- Familiarity of Prophet 21 ERP platform a plus
- Experience with CRM preferred: Dynamics 365 a plus
Skills
- High school diploma or GED required
- Bachelor's degree in business, engineering, or related field preferred
- Proficient in MS Applications
- Superior interpersonal and customer service skills
- Strong problem-solving and multi-tasking skills
Compensation
- The expected pay rate for this position is starting at $24.00 - $28.00 per hour depending on experience.
Benefits
- Education, Experience and Skills Required:
Company info
- Interacts with customers
- Interacts with customers; gives information in response to inquiries about accounts, products, and services
- Talks with customers by phone or in person to ensure the best service possible
- Make suggestions and recommendations for improvement for better ways to service customers and increase sales
Equal opportunity
- Employer/Vet/Disabled
- Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
- Not the right fit?
- Equal Opportunity Employer/Vet/Disabled
This listing is sourced directly from Valin's careers page and normalized into a canonical job model.