Commure
Operations Manager, Air
Mountain View, CA · Mid · Full-time
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About the role
- scope, define, and prioritize product features based on customer workflows
- and continuously refine processes to accelerate time-to-value.
- Read more about Air http://www.athelas.com/air!
Responsibilities
- Partner with Product and Engineering to validate feasibility, clarify requirements, and prioritize specs in the development backlog.
- Develop and maintain detailed implementation plans, timelines, and resource allocations for each customer launch.
- Lead cross-functional launch teams through weekly status calls, playbook adherence, and risk-mitigation workflows.
- Act as the primary operations liaison among Sales, Customer Success, Product, Engineering, Professional Services, and Support.
- Process Design, Optimization & Tooling:
- Create and evolve scalable, standardized launch playbooks and templates for data migration, build-out, training, and go-live support.
- Identify bottlenecks and implement continuous improvements to reduce time-to-launch and increase launch quality.
- Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate.
- Come deliver this transformation.
Requirements
- ~2-5 years of operations or project management experience in SaaS or HealthTech.
- Proven track record of leading complex, cross-functional programs to successful delivery on time and within scope.
Compensation
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
Benefits
- At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed.
- Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it.
- Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.
- The future of healthcare is being built right now.
Company info
- Engage directly with customers to map their existing clinical and administrative workflows.
This listing is sourced directly from Commure's careers page and normalized into a canonical job model.